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Uber Eats, Operations & Logistics Manager - Dhaka

City Operations, Operations & Launch in Dhaka, Bangladesh Apply Now

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

About the Role

The Uber Eats Operations & Logistics Manager role is a rare opportunity to help expand one of Uber's newest services, UberEATS. This is a meaningful role bringing together a three-sided marketplace and optimizing the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and social ability to handle partnerships.

This is a business side startup role, and this person will work with the Eats operations teams along with headquarters-based engineering, product, and process teams. This role will have direct responsibility for the growth of the Uber Eats business.

What you’ll do

• Develop & Optimize Processes - Scale new and existing processes to allow the business to deftly operate and grow; analyze the business to track and improve metrics and profitability
• Analytics - Analysis of driver, restaurant, and customer metrics to properly allocate supply, guide incentive programs, and ensure high-quality experiences on the Uber system
• Expansion Planning - Evaluate the economic and strategic costs and benefits of fast-growing Uber Eats to new areas, develop and execute against expansion plans
• Strategy - Decide which projects the team should prioritize, and set a bold timeline to reach those goals
• Product Improvement - Actively search for new features which could improve a flawless driver, customer, and restaurant experience
• Hustle - Take ownership of Uber Eats growth in your city, and do what it takes to get the job done

What you’ll need

• 3+ years of work experience
• Ability to take initiative in a constantly-changing work environment
• A willingness to work with our driver and restaurant partners
• Partnership management or business development experience
• Startup (all-hands-on-deck) approach
• Experience crafting and optimizing processes
• Data-driven decision making mentality and sound business discernment through strong analytical thinking
• Proven understanding of a variety of business models
• SQL knowledge a plus, but not required
• Consulting, Accounting, or Banking background with numbers/excel driven decision instincts
• Corporate strategy or business development background
• Engineering background with dreams of applying similar process to people processes

About the Team

Uber Eats connects millions of hungry people to tens of thousands of incredible restaurants with the help of delivery partners, and we’re just starting to change the perception of where, when, and how people think about ordering food today.

Apply Now

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