Job Description

Uber Eats Marketing Manager - Canada

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

As part of our Uber Eats Canadian Marketing team, you will be tasked with owning the communication and interaction with both prospective and existing restaurants on the Uber Eats platform. Working closely with Sales, Restaurant Operations, and Customer Success, you’ll design and execute programs to increase awareness and acquire new partners, drive engagement amongst existing restaurants, and overall establish ourselves as a valuable and contributing member of the restaurant community.

We are deeply customer obsessed and the challenges we tackle require bold ideas, creative problem solving, obsession with pursuing perfection, ownership, and fearlessness in the face of uncertainty. Our team works in a fast-paced, rapidly growing, and highly collaborative environment. We need someone who is comfortable developing process management tools in tandem with executing. This role offers a meaningful intersection of business development, account management, data analytics, campaign planning, and creative execution.

What You’ll Do

• Strategize, coordinate, and execute against Uber Eats’s Restaurant Marketing strategy
• Create restaurant awareness campaigns including the develop of creative assets and channel selection
• Assess, negotiate, and coordinate sponsorship, exhibiting and speaking opportunities at food/tech industry events and conferences
• Project manage and/or drive execution of in-store collateral campaigns across our restaurant partner base
• Coordinate and execute educational and engagement communications to restaurant partners across CRM channels (email, in-app)
• Explore whitepapers, round tables, expert workshops, and other opportunities to contribute to the restaurant community
• Build industry relationships, bringing Uber Eats to the forefront of the conversation around third-party delivery
• Leverage data to make decisions and improve the performance of our marketing efforts. Test and experiment with content and cohorting to drive actionable insights about our messaging, segmentation and channel strategies. Track KPIs and report effectiveness of campaigns
• Document everything you do clearly and concisely. The experiments you run in Canada will pave the way for growth in markets around world

What You’ll Need

• At least three years of B2B marketing experience in a productive, high-growth environment. Experience with client management preferred
• Passion for data-driven marketing
• Outstanding project management and written communication skills
• Technical understanding of the technologies associated with the role, namely email automation, CRM platforms, and sales support software (Salesforce and equivalent)
• Additional experience with multiple marketing channels (paid, social, in-app marketing, etc) with an eye for creative excellence preferred
• Prior experience project managing and executing at industry trade shows or conventions
• Ability to balance an intense attention to detail with swift execution
• Ability to prioritize tasks and manage deadlines in a fast-paced environment
• A self-starting attitude—ready to seize opportunities to make an impact without needing to be told
• Natural curiosity—you love learning how things work and you’re always looking for ways to innovate and improve. You enjoy testing different strategies and tracking the results
• Strong team orientation and proven collaboration skills
• Bachelor’s degree with high academics or equivalent experience

About the Team

Canada’s Uber Eats Marketing team is helping to drive new user acquisition and customer delight for hundreds of thousands of deliveries across Canada. Our team is responsible for B2B and B2C marketing efforts to all audiences of the three-sided marketplace: Eaters, Restaurants and Delivery Partners. For all stakeholders, our efforts look to define the potential for the new and nascent food delivery category by driving awareness but also building brand love through magical programs with restaurants and brand partners.

We leverage our robust analytics to develop marketing strategy, execute quickly across owned channels, and experiment with tactics to quickly optimize our performance. It requires data driven, deeply creative, strong executors to efficiently manage the end-to-end marketing process in over 23 cities (and growing!). We recognize we’ve been given the rare opportunity to change the world such that everyone around you is using the product you built, and we don’t take that responsibility lightly.

See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.