Job Description

Engineering Manager - Site Reliability

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About Uber SRE

SRE is an organization of engineers who work with our production services throughout their entire life cycle, from design and architecture, through implementation, deployment, and sustaining operation.

SRE delivers important system properties: reliability, performance, efficiency, and scalability, for the systems that our customers use every day.

SREs work in small high-performance squads led by experienced engineers. These squads collaborate closely with their development partners.

About the team

Uber's Payments SRE team is based in Amsterdam, at the heart of our international engineering efforts. The team possesses a healthy mix of systems and software engineering skills, executing in a constantly evolving work environment. This involves ensuring that software products that touch the physical world are always available and performant under exponential growth conditions.

What is the work?

As an Uber SRE Engineering Manager you will lead a team of SRE colleagues. You will develop plans and set objectives with your team, negotiate engagement details with your development partners and business owners, and organize the work of your SRE squad. You will be responsible for measuring and reporting on reliability, systems capacity, performance and the overall maintainability of systems.

You will provide normal management services to your team, including career development, coaching, mentoring, performance evaluations, developing promotion cases, project prioritization and task assignment.

Your Squad of SREs will be responsible for the list below and you should be familiar with all of the work.

• Measurement, monitoring, and alerting
• Automation of deployment and configuration
• Develop reliability tools and frameworks for use by all engineers
• Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability
• Lead incident response, postmortem analysis, and review as well as coordinate on-call for your share of Uber’s most critical systems,
• Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.
• We help development teams use infrastructure more effectively,
• We instrument services to provide situational awareness for service owners,
• We automate reliable deployment and rollback machinery,
• We orchestrate incident preparation, incident response, incident review and post-mortem,
• We design and lead deployment and operational processes,
• We are on point for capacity planning and to help teams anticipate and prepare for growth.

What you'll need

• Passion, drive and a deep feeling of ownership.
• BS or MS in Computer Science or a related technical discipline. Equivalent practical experience is a reasonable substitute.
• Good programming skills in one of C++/Java, Javascript, Python or Go, and an ability to pick up new ones.
• Experience in the Linux environment and a good understanding of its fundamentals and internals: filesystems and modern memory management, threads and processes, the user/kernel-space divide, etc.
• A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
• Working knowledge of the TCP/IP stack, internet routing and load balancing.

We're bringing Uber to every major city in the world. We need your skills and passion to help make it happen!

Be sure to check out the Uber Engineering Blog to learn more about the team.

Perks

• The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
• Smart, engaged, and passionate co-workers.
• Employees receive Uber credits every month.
• Monthly gym reimbursement.
  

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.