Microsoft 365 Administrator & Migration Specialist

Job Description

Position Description:

We are looking for a skilled and detail-oriented Microsoft 365 Administrator & Migration Specialist to join our dynamic IT team. In this role, you will be responsible for the administration, optimization, and support of our Microsoft 365 (M365) environment, with a strong focus on account migration from Google Workspace to M365. This position requires availability for evening shifts to support migration activities.
Responsibilities
- Lead and execute user account migrations from Google Workspace to Microsoft 365.
- Provide hands-on troubleshooting and resolution of migration-related issues.
- Administer and maintain the M365 tenant, including Exchange Online, OneDrive, SharePoint Online, Teams, and other services.
- Monitor system performance, health, and capacity to ensure high availability and reliability.
- Deliver Tier 2/3 support for M365-related incidents, collaborating with IT support teams.
- Liaise with Microsoft Support and third-party vendors to resolve complex technical issues.
- Manage user accounts, licenses, and permissions in alignment with company policies.
- Collaborate with cross-functional teams to support business initiatives and IT projects.
- Create and maintain documentation, including knowledge base articles and standard operating procedures.
Qualifications
- Bachelor s degree in Information Technology, Computer Science, or a related field.
- Minimum of 3 years of experience in M365 administration or similar IT roles.
- Strong expertise in M365 hybrid environments, including Exchange Online and on-prem, SharePoint Online, OneDrive, and Teams.
- Proficiency in PowerShell scripting for automation and administration tasks.
- Solid understanding of Active Directory, AD Connect, and Entra ID.
- Experience with migration tools (e.g., BitTitan) and project tracking tools (e.g., Jira) is an asset.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Effective communication and collaboration skills across technical and non-technical teams.
- Relevant certifications (e.g., Microsoft Certified: Enterprise Administrator Expert) are a plus.
- Strong technical writing skills for documenting processes and procedures.
- Ability to communicate clearly with stakeholders at all levels, including executive leadership.
La maîtrise de l'anglais, à l'oral comme à l'écrit, est indispensable, car le/la titulaire du poste sera amené(e) à collaborer régulièrement avec des collègues et partenaires aux États- Unis.
#LI-AM1

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Active Directory
• PowerShell
• PowerShell

What you can expect from us:

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