Officer - Cash Processing Sr Supv C11 - MUMBAI

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you are expected to:

The Cash & Trade Proc Sr Supv (C11) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables efficiently, and accomplishing overall objectives of trade/cash management processing.

• Manage small to medium size team independently
• Responsible for team management for assigned daily routine works
• Process client payments, receivables, trade transactions
• Deliver error free processing and achieve assigned productivity levels
• Follow procedures and controls required for assigned process
• Monitor and report errors to ensure adherence to audit and control policies
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
• Recommend improvements to the daily workflow for a medium sized Cash/ Trade Operations unit
• Recommend new work processes / technological improvements for cash/trade management team in conjunction with identifying and resolving individual problems
• Carry-out non-routine cash and trade operations
• Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring, etc.
• Provide evaluative solutions for cash/trade management issues based on analysis of information, precedent, and acquired technical experience
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you would ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience
• 10-12 years of experience in a related role in cash and trade operations/ management
• Proven experience in creating and implementing processes that result in improved business performance
• Proficiency with Microsoft Office tools
• Effective verbal and written communication and analytical skills
• Effective management, influencing and relationship skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

​Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.