Sales Operations Business Analyst

Job Description

*Hybrid Role: 2 Days a Week in Office*
It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Sales Operations Business Analyst to join our Sales Operations team located in Tacoma, WA reporting to the senior manager of Sales Operations Systems and Process. In this role, you will gather requirements, test, and resolve issues for system enhancements, mainly in Salesforce.com. You will also work with tools like Target Process, Highspot, Clari, and Traction Complete. This role involves collaborating with IT, Sales Finance, Sales Enablement, and other teams to ensure business requirements are met and documented for the enablement of users.

You are the ideal candidate if you are detail-oriented, passionate about system functionality and process improvement, and enjoy working in a dynamic, fast-paced environment. If you want to drive efficiency, sustainable improvements, and be part of a fun and highly collaborative team, this is the career opportunity for you.

What you’ll do:

• Develop strong partnerships with IT, Sales, Channel, Marketing, Sales Finance, and other functional organizations
• Participate in UAT and post-deployment testing with the worldwide Revenue Operations extended team ensuring efficient and on-time delivery of features
• Administrate key technology platforms
• Proactively identify and analyze system and process inefficiencies and support projects to improve or automate processes
• Develop and maintain process documents for new or changing system functionality and processes in our web page/resource center, Highspot

What you’ll bring:

• Salesforce Admin CRM experience, Systems Admin Certification a plus
• 3+ years of experience in a high tech industry/SaaS company, sales operations, or similar role preferred
• Organized and detail oriented
• Self-starter with a can-do attitude who is willing to work independently in a dynamic, fast-paced environment as well as be part of a team
• Excellent written communication skills
• Solid problem-solving skills and business acumen of the sales cycle, from prospecting to closing
• Positive attitude and drive to see things through
• Bachelor’s degree preferred

What success looks like:

After six months, you will...

• Demonstrate a strong understanding of Infoblox’s Sales Processes and the relationship of data across tools used by the Sales organization
• Be recognized as an expert in new systems and tools by adding value to the enhancement process
• Have developed relationships with key stakeholders of cross functional teams, with a clear understanding of their roles/impacts within the company

After about a year, you will...

• Demonstrate your ability to provide system and process improvements and recommendations based on your experience
• Continue your career growth and take on special projects
• Complete certification programs for tools used by the Sales teams

We’ve got you covered:

In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications. Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position is $66,500 - $96,910 plus corporate bonus potential.
Our holistic benefits package includes coverage of your health, wealth, and wellness as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including industry best insurance benefits and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location...

• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• A courtyard and amenities like an onsite gym, table tennis, pool table, play area, etc.
• Newly remodeled offices with state-of-the-art amenities

Why Infoblox?
We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.#L1-MA1
#LI-Hybrid