Business Operations Associate

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team

The Business Operations team drives the vision, alignment and execution of cross-functional workflows, tooling and infrastructure needs for the content pipeline platform-wide, along with maintenance of corresponding documentation. This includes internal tools, external vendors, content and programming deal flow, revenue, rights management, and acquisitions. The core tenets of the team are accuracy, scalability, repeatability, and adaptability.

About The Role

We are seeking a Senior Associate who will establish and shape the Deal Desk, Data Governance & Compliance functions of Roku's Business Operations team. The Business Data Operations team drives the vision and execution of daily operations, tooling and infrastructure for content pipeline and content revenue with a focus on efficiency and scale. The Senior Associate, Business Data Operations will be responsible for in-depth review and approvals of revenue and marketing commitments outlined in Roku's content agreements and ensure overall data accuracy and compliance. Along with standard approval flows, they will help formalize and oversee exceptions workflows end-to-end, instituting and maintaining repeatable audits for all transactional business models Roku supports for both domestic and international distribution. To accomplish the above, this resource will serve as the connective tissue between our business leads and various content finance and accounting groups across Roku in support of deal negotiations. The ideal candidate for this role has served in a deal desk function or has relevant experience with business contracts and/or insertion orders in the tech and media space (OTT preferred).

For California Only - The estimated annual salary for this position is between $97,000-$146,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Roku will be accepting applications for this position until January 10, 2025 [or until the position filled].

What You'll Be Doing

• Approval of content distribution and programming acquisitions deals to verify accuracy and serve as a preliminary audit and compliance layer
• Establish and implement data governance standards, policies, and related documentation for Roku's content pipeline across external and internal proprietary systems
• Implement an audit process to ensure policies, procedures and metrics are in place for measurement and continuous improvements
• Enact proactive change management controls, alerting and standardizing communications to appropriate stakeholders
• Develop and maintain intuitive, usable data (business) dictionaries
• Inform the product and engineering roadmap for effective deal capture and related integrations/automations
• Partner with data security, privacy, legal, finance and business teams to ensure compliance and inform them of data governance best practices
• Partner with cross-functional stakeholders to quickly address breakdowns in data quality and issue remediation
• Serve as the core liaison between business teams and content finance and accounting stakeholders
• Reinforce data management practices, systems of record, and how to source and where to consume data
• Oversee, manage and deliverables and processes for data dictionaries, upcoming challenges and ongoing risk

We’re excited if you have

• 3+ years of experience in deal desk, data management, internal/external risk assessment, audit, compliance, internal controls, or related fields
• Experience in the OTT, tech or media space highly preferred
• Possess a strong background in business process, financial, and compliance auditing techniques (experience supporting testing for Sarbanes-Oxley strongly preferred)
• Experience leading risk assessments and defining audit roadmaps
• User experience in Salesforce and reporting intelligence with Salesforce, Excel, & Tableau
• Interest in and comfort level reviewing legal language and business terms
• Excellent written and verbal communication skills
• Excellent interpersonal and organizational skills
• Eagerness to be hands-on with a variety of stakeholders at all levels of the organization
• BA/BS degree or equivalent experience in Accounting, Internal Audit, Finance or relevant field a plus.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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