Function Space Manager - The Westin Charlotte and Marriott City Center

Job Description

Job Number 24152498
Job Category Revenue Management
Location The Westin Charlotte, 601 S College St, Charlotte, North Carolina, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Executes revenue management functions and inventory strategy processes for function space including managing inventory.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Revenue Management Projects and Strategy

• Manages function space room releases, rates and availability.

• Provides recommendations to improve effectiveness of revenue management processes.

• Understands the working relationship between sales, reservations and property management systems

• Monitors group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.

• Ensures that the hotel(s) group sales strategies are effectively implemented in sales and applicable reservations systems and the inventory system.

• Determines and publishes free sell dates and strategies for local catering.

• Performs daily and weekly function space diary audits to identify conflicts and double bookings and ensure that the adequate space is protected for each group's pattern, without affecting the ability to book another group immediately before or after.

• Ensures that all contracts are collected from the sales team in order to audit space accuracy

• Takes a predetermined strategy and drives the execution of that strategy.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Observes, receives, and otherwise obtains information from all relevant sources.

• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzing and Reporting Revenue Management Data

• Monitors RevPar, RevPos and function space occupancy trends.

• Assists sales and event leaders with catering projections.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information, identifying current and potential problems and proposing solutions.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Enters, transcribes, records, stores, or maintains information in written or electronic form.

Building Successful Relationships

• Develops constructive and cooperative working relationships with others, and maintains them over time.

• Develops and manages internal key stakeholder relationships.

The salary range for this position is $58,000 to $74,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.