Apprenticeship in Hotel Management (m/f/d)

Job Description

Job Number 24132734
Job Category Administrative
Location Munich Marriott Hotel, Berliner Strasse 93, Munich, Bavaria, Germany VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Welcome to your next big step!

Are you fascinated by the world of travel and have you often wondered what it's like behind the scenes when you enter a hotel? With us, you have the opportunity to pursue this fascination and become an absolute hospitality professional during your three-year hotel management apprenticeship. You will get to know all areas of the hotel from the ground up, give our guests a warm welcome and do your utmost to ensure that every visit to our hotel is an unforgettable experience. Are you looking for an apprenticeship that will challenge you, where you can quickly take on responsibility and work independently? At the same time, do you want to be an integral and valued part of the team from day one? Then you've come to the right place.

To strengthen our teams, we are offering a full-time apprenticeship in the hotel industry (m/f/d) from 01 September 2024.

This is what your day will look like:

• During your apprenticeship with us, no two days will be the same. You will get to know all our departments and gradually become a professional for all the tasks of a hotel specialist:
• You welcome guests at reception, are the first point of contact for questions and requests and always have a tip at the ready
• If something is not quite right, you take care of it and pass the complaint on to the right person - or you are given the opportunity to take care of it yourself
• You entertain our guests, serve food and drinks in our bar, restaurant and banqueting area
• You will prepare meals and support the purchasing department in ordering and organising goods
• You will check rooms and public areas after cleaning and ensure that everything meets our standards
• You will gain insights into the Event Management department
• You will check bookings and process invoices in the accounting department
• You will manage the cash register system independently
• You will work early and late shifts in the respective departments
• After familiarisation and under the instruction of your trainers, you will manage your own shifts, for example in room service

This is what we want from you:

• You have a charming, authentic and warm demeanour as well as a well-groomed appearance and good communication skills
• You have completed your school education
• You have a sound basic knowledge of German and English
• Ideally, you have already gained some experience in the catering, hotel or service industry in the form of an internship or part-time job
• You are a team player and enjoy working in a team
• You are a host through and through and creativity and enjoyment of work are a matter of course for you

What would you do with €250?

Our benefits are designed to help you get the best out of yourself every day. That's why you can choose an additional customised benefit to suit your needs.

From petrol vouchers, a higher travel allowance and additional insurance to extra days of holiday, there's a lot on offer. *

And what else we have for you:

• An open and diverse working environment with flat hierarchies and plenty of room to contribute your own ideas and initiatives
• Structured induction within the department
• Continuous development opportunities including regular feedback meetings and training sessions
• Positive team spirit with joint events
• ‘TakeCare’ programme with many offers relating to health and mental wellbeing
• Travel allowance for public transport or discounted parking space
• Holiday and Christmas bonuses, as well as anniversary and birthday gifts
• Free cleaning of work clothes
• Worldwide benefits at all 8000+ Marriott International Hotels, as well as 20% discount in our restaurants, bars and on spa offers
• Additional discounts when visiting our own restaurants & bars and in our Munich Marriott hotels

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.