Fraud Operations Analyst

Job Description

The Fraud Operations Analyst role supports the development and execution of early upstream fraud detection, prevention, mitigation, and will conduct investigative analysis consistent with established risk model procedures. The position plays an important role as part of daily review of multi transaction types, conducting research, and making appropriate notes supporting next step decisions.

What you'll be doing

• Review daily risk rules alerts and take appropriate account level actions, which could include conducting detailed research on linked accounts creating similar fraud risks
• Summarize and document findings for leadership
• Drive improved performance on established Fraud KPI’s
• Capture trends and support recommendations for enhancing best practices and operating standards
• Assist in resolving customer inquiries related to adverse account actions and with appropriate and timely decisions in respect to maintaining a relationship and/or parting ways, consistent with the Varo user agreement, regulatory and historical account activity.

You'll bring the following required skills and experience

• Ability to multitask, establish priorities with attention to detail in a fast-changing environment
• Financial industry experience
• Previous experience with fraud detection, mitigation efforts, and investigative practices
• Technical knowledge to include use of 3rd party tools, and an ability to assess data analytics supporting account and transaction level review and appropriate decisions
• Collaborative work style and ability to work in a diverse team environment.

$21 - $23 an hour For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Per applicable law, the salary range for this role is $21 - $23. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range. Apply for this job