Site Reliability Engineer I

Job Description

Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

As a Site Reliability Engineer, your role covers the entire life-cycle of a product-- from helping developers with architecture and delivery to on-call incident response and triage. Your primary focus will be automation and continuous integration/delivery with an emphasis on solving operations issues using software. You will report to the Senior SRE Manager.

Responsibilities:

• You will build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.
• You will use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.
• You will maintain CI/CD pipelines.
• You will create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.
• You will produce documentation and support tooling for online support teams.

Qualifications:

• 1+ years of experience with Cloud Computing (AWS preferred), Linux server support, Server Administration, Systems Administration
• 1+ years of experience supporting high-availability production-grade infrastructure and applications with defined SLIs and SLOs.
• Systems Administration experience, including a strong understanding of Linux / Unix.
• Network experience, including an understanding of standard protocols/components.
• Experience writing code in Python, Golang, or Java.
• Automation and orchestration experience including Terraform, Helm, Chef, Puppet, Packer is a plus.
• Experience with Virtualization, Containerization, Kubernetes, or Docker is a plus.

Ceci ne s’applique pas au Québec.
BC COMPENSATION AND BENEFITS
The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.
EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
HOURLY PAY RANGES
• British Columbia (depending on location e.g. Vancouver vs. Victoria):
o $79,900 - $111,900 CAN Annually
Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.