CRM Data Specialist

Job Description

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Job Description

People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda.

For Takeda UK we are looking for a

CRM Data Specialist

in a permanent position/ full time at the Paddington location.

Acting as a Data steward for all data hygiene, data governance and process governance within the CRM system and surrounding Veeva/Salesforce ecosystem. Our CRM Data Specialist is central point of contact for Rare Disease and Oncology business units. He / she is CRM Product owner of "Next Best Action" suggestion and AI projects across Oncology.

Your tasks in detail:

• Lead communications and change management to the business regarding technical CRM and technical platforms
• Act in a supportive role on high level projects in line with EUCAN Data governance strategies
• Delivery of training to the new and existing field-based and head office associates on use of the CRM platform and maintenance of training materials across commercial and medical roles
• Define and perform data hygiene and data quality analysis; identifying data quality issues and providing potential solutions to resolve them.
• Responsibility for roll out and support of medium to long term data change projects.
• Ensure compliance and alignment of the customer relationship management platform with the pharmaceutical industry's regulations.

Your profile:

• A bachelor’s degree in Life Science, Business Administration, Data Science, Economics or equivalent
• A few years of experience working in Pharmaceutical/Healthcare sector with strong track record analytics responsibilities, possibly including but not limited to commercial and market analytics, next best action, data science initiatives are preferred.
• Strong knowledge of Salesforce/Veeva CRM data or similar CRM experiences required
• Data management and data governance/process governance experience
• Strong knowledge of PowerBI / Tableau or equivalent data visualisation tools
• Ability to explore, interpret and critically analyse data from diverse sources, to translate user stories and requirements into user-friendly functionalities.
• Structured and process-oriented thinker with excellent analytical and problem-solving skills, attention to detail, technology proficiency, and a can-do attitude.
• Solid communicator with strong influential skills, strong ability to work in a team
• Strong business acumen with sense of prioritization

What you can look forward to with us:

• Appreciative working atmosphere in an international and exciting working environment with a wide range of development opportunities
• Independent work with the opportunity to play a part in shaping an innovative company
• Professional and personal development opportunities

Empowering our people to shine

At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com.

Diversity, Equity and Inclusion

Takeda is committed to foster diversity, equity and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age or disability.

If you are interested in this opportunity, we look forward to receiving your application via our online tool!

For further questions, please contact: Jennifer Kriedemann | Talent Acquisition Partner EUCAN | E-Mail: [email protected]

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