Senior Program Manager

Job Description

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Corporate Programs team sits within the Strategy, Execution & Analytics (SEA) function at Coinbase. We leverage program management skills to supercharge execution on the most critical priorities for the business.

We’re looking for a Senior Program Manager to manage the Product Launch Calendar (PLC) which is our cross-functional review and governance program. It is the company’s most important program to mitigate & minimize risk for all our product & service launches. This and all other Corporate programs are complex in nature and have the highest level of visibility to our executive & senior leadership teams. It will require someone with excellent stakeholder management skills and overall thoughtful execution.

What you’ll be doing (ie. job duties):

• Lead large complex initiatives to revamp our “Product Launch Calendar” (PLC) for PED (product, engineering & design) teams
• Be a strategic thought partner for PED teams, conduct data-driven analysis to create insights and strategy on our launch process
• Drive process improvement: proactively identify our greatest points of friction and recommend holistic long-term solutions
• Partner with IT Engineers (Jira) to scope tooling enhancements/automations, and ensure thorough change management is implemented
• Own all weekly/monthly/quarterly reporting requirements including Exec & Board updates, and build new dashboards
• Drive accountability across PED teams and ensure ‘launch owners’ are engaging cross-functional teams appropriately
• Produce and maintain high-quality documentation (including training videos, FAQs, Confluence wikis)
• Lead other high-impact programs/initiatives that may arise ad hoc to support the Corporate Programs team

What we look for in you (ie. job requirements):

• 6+ years in product operations or program management for software/product initiatives
• MUST have worked a tech company for at least 6+ years and understand the full PDLC
• Experience in business process improvement
• Knowledge of Atlassian suite (Jira & Confluence)
• Highly organized with an impeccable attention to detail
• Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans
• Experience identifying & implementing scalable solutions to systemic challenges
• Clear communicator (both written & verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes

Nice to haves:

• Knowledge of EasyBI, Looker, and/or SQL

Job #: P60856

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).Pay Range: $161,500—$190,000 USD

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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