Manager Network Engineering and Services

Job Description

Imperva is a multi-billion dollar cybersecurity company, that protects the world’s largest organizations from cyber-attacks. We work in a Hybrid Model from home and from the office (Tel Aviv) and We have been recognized as one of the Best 50 high-tech companies to work for in Israel 2023 by Dun & Bradstreet! Duns10-Imperva The Manager of Network Engineering and Services supports, manages, and provides voice and data network design, performs network analysis and planning, determines equipment requirements, establishes and implements procedures, and supervises and evaluates the performance of assigned staff. Essential Functions / Key Areas of Responsibility

• Administers on-premises and cloud-hosted (AWS, Azure and GCP) systems and servers related to the Local Area Network (LAN) and Wide Area Network (WAN) services (e.g. DNS, DHCP, 802.1x authentication, Windows Active Directory, IP address assignment, voice-over IP, firewall configuration, VPN) to ensure the availability of services to authorized users.
• Attends and represents the network function at a variety of meetings to convey and/or gather information required to perform job functions.
• Communicates with stakeholders regarding system status, service updates, planned outages, unplanned disruptions, and service delivery issues.
• Conducts problem analysis of systems as needed to ensure proper implementation and operation of network systems and updates.
• Coordinates service orders and problem reporting.
• Manages and provides video, voice, and data network design, maintenance, and operations to ensure the efficiency of video, voice, and data access and sharing over LANs and WANs.
• Monitors health and usage of critical network infrastructures to project future capacity needs and meet or exceed service-level objectives.
• Oversees the day-to-day technical operations to provide a consistent level of service.
• Complies with departmental change management.
• Performs network analysis, design, and planning activities to determine equipment requirements, recommend network hardware and software, and formalize installation/implementation procedures.
• Prepares and presents networking equipment proposals to meet project or support requirements.
• Reviews and analyzes telecommunications billings to ensure appropriate levels of service and accuracy of billing.
• Troubleshoots malfunctions of network hardware and/or software to resolve operational issues and restore services.
• Trains, supervises, and evaluates the performance of assigned staff to enhance team productivity and ensure that project and operational objectives are achieved.
• Performs other related duties as assigned to ensure the efficient and effective functioning of the team and systems.

Minimum Requirements:Experience: Five (5) years professional-level experience with voice, video, and data network hardware and software and related operating systems. Two (2) years of supervisory experience in a technical field, including experience providing client support for network and system problem identification and resolution. Formal training and certification in local area networks, relevant computer systems, and networking equipment is highly desirable.Education: A combination of education and experience equivalent to a bachelor’s degree in computer science or related field, and five (5) years professional-level experience with voice, video, and data network hardware and software and related operating systems. Two (2) years of supervisory experience in a technical field, including experience providing client support for network and system problem identification and resolution. Formal training in local area networks, relevant computer systems and networking equipment is highly desirable. Skills and Abilities:

• Perform multiple technical tasks with a need to periodically upgrade skills to meet changing job conditions.
• Independently work with others in a wide variety of circumstances.
• Analyze situations to define issues and draw conclusions.
• Utilize pertinent network, application, operating system monitoring and troubleshooting software.
• Adhere to safety practices.
• Plan and manage projects.
• Prepare and maintain accurate records.
• Review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions.
• Schedule activities, meetings, and/or events.
• Gather, collate, and/or classify data

Physical Demands:

• Some limited physical demands may present themselves while navigating server rooms and providing network support on site.
• Access will be required to server rooms, data center co-locations, and other facilities where the environment will be conducive to electronic equipment functioning (e.g. temperature, humidity).
• Able to lift and carry items up to 50 lbs.

Special Position RequirementsSchedule: Specific work schedule will be discussed. However, position will require out-of-schedule work (e.g. weekends, evenings, holidays) depending on the support requirement or project. Legal Notice
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-SI1