Customer Outcomes Engineer - Bangalore

Job Description

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.

Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

About Cisco Spaces

Cisco Spaces is a ground-breaking cloud platform that revolutionizes the way businesses interact with physical spaces. By seamlessly connecting people and things, Cisco Spaces enables IT and business teams to drive impactful outcomes at a global scale by demonstrating their existing Cisco infrastructure.

Are you the one we're looking for?

We are seeking an experienced and highly skilled Full Stack Developer with a strong background in Java, Kafka, and Angular/React to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining both the front-end and back-end components of our web applications. You will lead the development efforts, mentor junior developers, and collaborate closely with our product managers, designers, and other engineers to deliver high-quality, scalable, and robust solutions.

What You'll Do

Build and Develop:

• Build high performant, highly scalable, complex, and distributed systems end-to-end.
• Develop simple solutions to address complex problems.
• Contribute to a future-ready, high-quality, and performant code base.
• Implement new features in a highly collaborative environment with product managers, UI/UX experts, and software and hardware engineers.

Technical Leadership:

• Lead technical solutions discussions with the leadership team, provide feedback on recommended solutions, and share new product ideas through design reviews, pair programming, code reviews, and tech talks.
• Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
• Participate in debugging and testing, ensuring high standards for performance and scalability.

Continuous Improvement:

• Build technical solutions and product ideas with the broader team through design reviews, code reviews, proof-of-concepts, and show-and-tell sessions.
• Participate in brainstorming sessions and contribute ideas to our technology, algorithms, and products.

Qualifications

Education:

• Bachelor's degree (or above) in Engineering/Computer Science.

Experience:

• 5-8 years of experience in full-stack development.
• Strong experience in Java and Kafka.

Technical Skills:

• Advanced knowledge of object-oriented design and development and data architectures.
• Strong CS fundamentals in algorithms and data structures.
• Design and implementation experience with Java, Streaming technologies, REST APIs, Web Services, Web Applications, HTML & JSON.
• Extensive development expertise in Core Java, J2EE, Node.js, JavaScript, AngularJS, and ReactJS.
• Experience with Graph DB, MongoDB, and Cassandra.
• Experience working with large-scale cloud applications (AWS) and familiarity with various AWS services.
• Proficiency with tools like Maven, Gradle, Jenkins, and Git.
• Excellent debugging and testing skills.
• Familiarity with microservices architecture and distributed systems.
• (Optional) Exposure to Kafka and Kotlin.
• (Optional) Proficiency in modern build tools and dependency management (e.g., Gradle).
• (Optional) Ability to perform performance and scalability analysis as needed.

Soft Skills:

• Good knowledge of technology and product trends, including open-source developments.
• Willingness and ability to learn new technologies and apply them effectively.
• Ability to work with large-scale distributed systems.
• Excellent problem-solving and multitasking skills.
• Adept at coordinating and participating in all activities (analysis, scoping, design, coding/code reviews, test case reviews, defect management, implementation planning/execution, and support).
• Ability to work in a fast-paced agile environment with strong partnership capabilities.
• Proven ability to achieve stretch goals in a highly innovative and fast-paced environment.
• Strong sense of ownership, urgency, and drive.
• Excellent communication, sharp analytical abilities, and validated design skills.
• Ability to think critically about the current system in terms of growth and stability.
• Verify stability, interoperability, portability, security, and scalability of system architecture.

Does this sound like you? We would love to hear from you.

We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great leaders come from a diverse set of backgrounds.

At Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.