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Senior Salesforce Engineer (SSE#2)


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Job Details

Location: India Posted: Jun 08, 2024

Job Description

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections. Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin or at home – everyone has a voice that is valued. Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk. We are looking for an engaged and passionate Senior Software Engineer (Salesforce) to join our growing Engineering Team and be part of the team which manages our analytics & event platform stack. As a Senior Software Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value on top of Voice. Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job. Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using a variety of back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and AI capabilities, and fully integrated with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, ...)

Your mission @ Aircall:

    • Participate in requirements analysis to help with providing the right technical and business solutions for our customers
    • Have key responsibilities within the design, architecture, and end-to-end delivery of key modules
    • Write clean scalable code and test and deploy applications and systems
    • Revise, update, refactor, and debug code
    • Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
    • Involvement in product and platform performance optimization and live site monitoring
    • Mentor team members

A little about you:

    • You have worked at least 4+ years in salesforce integrations with other systems.
    • You have experience of working on sprint planning and estimations of the user stories deliverables by using an agile methodology.
    • You must have experience of Web Service Callouts from Salesforce to External Applications using SOAP and REST API.
    • You must have experience of working in Custom REST API.
    • You have at least 3+ years experience in detailed analysis of technical requirements of the business and designed the solution by using platform based technologies like Visual Force, Lightning Web Components, Apex and Web Services.
    • You must have worked on designing and developing highly customized front end screens using Aura components, Lightning Web Components, JavaScript, HTML and CSS.
    • You have worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
    • You can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers
    • Security is at the forefront of your mind in everything that you do #LI-MC1
    • Nice to have: experience in backend development with preferably a typed language (Typescript/ Node.js , Java, Scala)
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality. Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We’re creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we’re on. Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆‍♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset 💶 Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds. Apply for this job

About Aircall

Aircall is an advanced call center software, complete business phone and contact center 100% natively integrated in any CRM.

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