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Product Manager - Trust and Safety

Rover.com

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Job Details

Location: 1622 14th St NW, Washington, DC 20009, USA Posted: Jun 02, 2024

Job Description

This is a Hybrid role with one day per week (Thursday) required in our Barcelona office. Who we’re looking for: A Global Product Manager who will provide leadership and strategic direction in support of our company’s commitment to fostering a safe experience for all users and pets. You will be working very closely with the head of the Trust & Safety Program to make the broader program goals a reality, while also being a key source of new insights on where we should invest next. In concert with an engineering team dedicated to this endeavor, you will own the product roadmap for all things related to building trust in the platform and reducing risk (in all forms) for the Rover community. You will also partner closely with the Operations and Marketing teams to make sure that our internal and external communications & workflows support the overall goals of the Trust & Safety program

Your Qualifications:

    • 5+ years of Product management experience
    • Experience working directly with engineering, design and operations teams
    • Excellent organizational and analytical skills with strong technical abilities.
    • Very comfortable with SQL, Google Analytics, Tableau or other data visualization tools
    • BS/MS in Computer Science, Mathematics, Economics or a related technical field or equivalent practical experience.
    • English fluency, both written and spoken

Why we'll hire you:

    • You have a true passion for Rover’s mission and values - and are highly motivated by the responsibility to foster a safe environment for our community.
    • You can go get the information you need to validate your hypotheses and can synthesize it into what to do next
    • You know how to leverage data to solve for ambiguous problems, make decisions and drive growth
    • You have experience running rigorous multivariate product testing.
    • You know your market, customers and competition better than anyone, and you excel at integrating this information into your strategies.
    • You’re biased toward action, a great collaborator, and master disambiguator/simplifier.
    • You never stop pushing towards clarity and delivery and bring your cross-functional partners along with you.
    • You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
    • You have experience bringing thoughtful and impactful product solutions to market
    • You have experience working with remote stakeholders

Benefits of working at Rover:

    • Competitive compensation
    • Permanent contract
    • Pension Plan
    • Meal tickets through Cobee
    • Generous PTO Allowance
    • Hybrid schedule
    • Private health insurance
    • Discounted Gym Membership
    • Bring your dog to work (and unlimited puppy time)
    • Monetary help for adopting a dog plus yearly credit to use on our platform
    • Flexible work hours, sometimes you’ll need to be in at certain times, but on the whole, we’re pretty flexible when it comes to managing workload and time
    • Grab snacks, fresh fruit, in our kitchen to keep yourself going
    • Regular team activities, including happy hours, game nights, and more
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About Rover.com

Rover’s global platform makes it easy for pet owners to connect with trusted pet sitters and dog walkers. We’re breaking new ground with an innovative and mission-driven product: the first-to-market pet care marketplace.

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