Job Description
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. 시스코 CX(Customer Experience) 컨설팅 엔지니어는 고객분들의 네트워크 인프라 설계/구현/최적화/마이그레이션등의 요구사항을 도와 보다 신속하고 안정적으로 수행할 수 있도록 도움을 드리고, 운영에 필요한 주요 기술 자문을 해 드리는 역할입니다. 최근 네트워크 인프라의 고도화 및 과거 레거시 환경에서 SDN 환경으로의 이행등의 비지니스 요구사항이 증가하고 있는 추세이며 자동화/AIOPS등의 요구사항을 고객과 함께 성공적으로 수행하는 것이 중요합니다. 네트워크 컨설팅 엔지니어의 역할을 수행하기 위해 아래와 같은 경험 또는 기술을 보유하고 계신 분이시면 누구나 지원가능하십니다.
- 네트워크 설계/구축/최적화 및 마이그레이션 프로젝트 수행 경험
- SDN(Software Defined Network)에 대한 이해가 있으신 분
- Data Center 기술에 대한 이해와 구축/설계와 관련한 경험
- 안정적인 인프라 구축/운영을 위한 솔루션/아키텍쳐 테스트 전략 수립
- 고객사와 다양한 IT 전략/컨설팅 프로젝트 수행 경험
- AI 경험
What You'll Do The Customer Delivery Consulting Engineer position is responsible for the support and delivery of Customer Experience (CX) routing/switching and next generation software-defined networking technologies to Cisco's customers in the Korea market. You will be responsible for the delivery of Planning, Design, Implementation & Optimization Services to Cisco's major accounts.
- Responsible for driving CX projects and customer-based project initiatives.
- Align and drive focused work with customer's business strategy and objectives.
- Demonstrate and generate applicable technical, standard methodologies.
- Support testing and validation of solutions and software strategies along with configuring devices and troubleshooting errors.
- Actively lead complex network, security, and collaboration design, performance engineering or problem resolution projects.
- Perform architectural planning and design, as well as configuration and integration support within project delivery and ongoing consultative engagements.
- Provide operational support for complex, Enterprise network deployments.
- Identify & document design/architecture best practices for Cisco Services adoption.
- Provide consultative, proactive and/or reactive support for Cisco Business Critical Services.
- Assist in the development of business and technical requirement + high-level and low-level design activities + network implementation planning.
Who You'll Work With You will work with other Cisco Consulting Engineers, Project Managers and Local CX Delivery teams. The CX delivery Team is a team of engineering leaders who focus on providing leading solutions and architectures to customers - along with cutting edge consulting to ensure customer success. Our members work cross-functionally and together to deliver business outcomes to our customers, along with the resources to insure personal and professional growth.
Who You Are - You have 10+ years of relevant experience.
- You have experience with designing and optimizing complex network solutions.
- You have demonstrated consulting skills and customer facing experience which should include working with the Senior Leadership Team where required and other customer teams.
- You have experience in SDx & Data Center Solution & Software.
- You have in-depth knowledge of baseline system engineering skills and a good knowledge in WAN, MPLS, WLAN.
- You know network management, network availability, and capacity management.
- You have experience on how to develop a network from pure manual operation to automate high frequent tasks.
Good to have:
- Knowledge on Cisco products
- Python, Ansible, and related automation toolset practical experience
- NETCONF and RESTCONF experience
- CCIE R&S or DC
- Comprehensive understanding of all IP protocols
Soft Skills:
- Excellent written and verbal communications skills, ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers.
- Strong consulting & client-facing skills
- Self-driven with the curiosity to learn and work in a fast-paced changing environment.
- Out-of-the-box thinking, analytical reasoning, and creative problem-solving skills with the ability to convert thoughts to real and pragmatic execution.