Senior Manager, Dubbing Partner Operations - APAC

Job Description

The Dubbing team is bridging global storytellers with local voices, making joy accessible to all audiences. As Netflix continues to scale, the Dubbing Global Resource Strategy team supports the long-range planning of external resources along with supporting global frameworks for ongoing vendor management. You will work within the Dubbing team, along with a variety of cross-functional teams such as Engineering, Sound Technology, Studio Strategy & Analysis, and Product among many others. You will identify audio, tooling, and workflow challenges amongst the external partner ecosystem and partner with engineering and innovation teams to design solutions, serving as an informed captain for external partner impact and needs. In partnership with local Dubbing & Language Production Managers, you will be responsible for the implementation of dub audio solutions and infrastructure to Netflix Asia Pacific (APAC) Dubbing partners, in support of driving creative and operational excellence. This role is unique as it merges audio engineering expertise with technical operations management. Our environment is fast-paced, requiring the ability to work autonomously with minimal supervision. You will need to demonstrate excellent strategic, and problem-solving skills and a proven record for improving existing frameworks, tools, and technologies. The right mix of organizational and communication skills is key to success as a large part of the role is collaborating with business partners to understand and communicate needs. About You You are an expert in the fields of dubbing/localization, sound recording, editing, and mixing and possess a mix of both a strategy and operations mindset. You understand dubbing workflows and tools and how technology and creative demands are evolving. You have worked with translators, editors, recordists, mixers, sound supervisors, archivists, and network or studio executives, and you understand their goals and challenges. You've kept abreast of developing standards and new technologies that are shaping the way soundscapes are created and reproduced for consumers, and have ideas about how to ensure their longevity. You’re comfortable interacting with the domestic and international sound community and are able to easily explain technical concepts to non-technical audiences and internal/external senior leaders.

Responsibilities:

• Strive to bring alignment between Netflix Dubbing partners and Netflix’s technical and workflow goals to drive creative excellence; recording, mixing, quality control, delivery, M&E, and software solutions.
• Partner closely with our Dubbing Strategy & Innovation team to amplify internal tooling/workflow development and initiatives, and then form a bridge with APAC Language Production/Dubbing Managers for external impact and rollouts.
• Identify, and partner with teams to execute, any needed internal or external educational technical/audio training. This will involve typical scenarios related to the recording and mixing of dubbed content, plus territory nuances and best practices.
• Gather context and identify key pain points with partner workflow technical challenges, and assess the impact of the problem. Document business priorities, and define goals and outcomes to achieve.
• Thoroughly understand the dubbing market across the studio ecosystem and research into the context and impact around audio, tooling, and workflow initiatives, in partnership with local/regional colleagues and third parties, where needed.
• Command an understanding of Netflix tooling and how those tools are used and integrated with external partners.
• Partner with teammates on execution, for partner technical evaluations and testing, Dubbing tool training, partner support ticketing workflows, and Partner Help Center maintenance.
• Consume QC and other performance metrics to drive continued excellence of partner performance, identifying pain points and strategizing remediations.

Requirements:

• 10+ years experience in audiovisual exhibition and post-production or dubbing
• technology, interacting with creatives, and vendors, managing maintenance and upgrades
• Strong understanding of the Asia Pacific market and familiarity with external partners within the region.
• Experience in vendor management and senior relationship management
• Understanding of all forms of professional audio formats, technology, and best practices.
• Experience with integration and operation of post-production/dubbing tools and infrastructure.
• Experience in dub audio mixing, editorial, and quality control
• Agile, goal-oriented personality, driven to succeed, and always up for a challenge.
• Ability to be forward-thinking, strategic, and innovative, while proactively making decisions that can sometimes be difficult or challenging. Passion for learning and experimenting with new technologies. Experience building and defining software requirements.
• Top-notch communication and presentation skills with the ability to speak clearly and concisely, and translate technical speak for non-technical partners.
• Ability to forge strong partnerships, collaborate, and learn with stakeholder groups.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status. 넷플릭스는 다양한 경험과 생각을 가진 구성원이 모였을 때 최고의 성과를 내는 팀을 만들어 갈 수 있다고 믿고 있습니다. 다양성과 포용성은 우리가 지향하는 기업 문화의 핵심 중 하나이며, 이것의 궁극적인 목적은 모든 직원이 역량을 마음껏 발휘하고 성장하며 기여할 수 있도록 환경을 조성하는 것입니다. 인재를 선별하는 과정은 이러한 목적을 달성하는 데 매우 중요합니다. 이에 따라 넷플릭스는 성별, 인종, 피부색, 국적, 종교, 성적 지향, 나이, 결혼 여부 등 모든 개인적인 배경과 상관없이 모두에게 평등한 기회를 보장하며, 공정한 과정을 통해 채용을 진행하고 있습니다.장애인 및 국가보훈 대상자는 관련 법령에 따라 우대합니다. Apply for this job