Sr. Manager Supply Chain Operations

Job Description

At Glowforge, we help people bring home the future and make it their own. Our printer uses a laser to carve and engrave products from raw materials like wood, leather, acrylic – even cardboard. Take a look and see for yourself. We build magical products to delight our customers, and we do it while taking care of each other. We hire people who are outstanding at what they do, who thrive in tight-knit teams, and who want to make things that make a difference. Together, we've built a product we're incredibly proud of, and the reward has been incredible growth. We work together because we believe in the power of creativity. We believe we can bring about a future where anyone can print anything. We're a remote-first company - just let us know where you prefer to work from! Why We Need You You know how companies get things made: factories, container ships, logistics, and legions of experts. Our products are no different. But there’s one thing that’s completely different. Owning your own Glowforge means that that world of manufacturing is turned upside down: our product lets everyone create things from their own desktop. No longer do you need to be a company: Glowforge owners bring products into the world with a thought, the push of a button, and a few minutes of magic. But our customers only have it easy because you are working so hard for them. None of this can work without your passion, experience, and expertise. Our singular focus is delivering the best possible product to our customers, as quickly as we can. The Head of Supply Chain Operations will be at the heart of this effort. Here’s what you’ll be doing You will be the hands-on leader of the team that architects, implements and operates a world class supply chain to deliver Glowforge magic. You will select the logistics partners that meet our quality, timing and pricing goals. You and your team will monitor all manufacturing forecasts and ensure that materials are always in stock. You’re the person with the deepest and most intuitive understanding of our manufacturers’ production and demand patterns, and the inventory requirements that result. You’ll use your insights along with production data and statistical analysis to improve predictability and reduce costs without sacrificing our customers’ expectations, including production schedules, warehousing, delivery methods and scheduling. You’ll also coordinate logistical regulatory compliance, including import/export compliance. Finally, this role is a key enabler to integrate our business processes and IT systems, so that if any problem should sneak through, it’s discovered immediately, fixed expeditiously, and prevented from ever happening again. Additional responsibilities:Develop, optimize and maintain our company’s supply chain and fulfillment to continually meet our production and quality requirements closely with other functions to deliver new products to market balancing quality, time, and cost. Continually improve our product’s reliability and quality by always seeking higher quality components and finding creative methods to drive costs down for our customers develop an outstanding team to accomplish these objectives. You need these qualifications - 10+ years of experience in supply chain management - 5+ years being fully responsible for a global supply chain for electronics - Significant hands-on involvement, running daily operations, selection of logistics vendors and IT supply chain system implementations - Understanding of GAAP as related to inventory management (COGS, FIFO, Data Cost Sets, etc) - Experience negotiating and partnering with top-level executives, both internally and externally - Proven leadership skills - experience building and leading teams during periods of rapid growth and change It would be nice if... - You have experience with retail, B2C and/or consumer electronics. - You have experience at a high-growth startup In your cover letter, in addition to whatever you’d like to say, please tell us about the product or feature you’re most proud of in your portfolio. What about it makes you grin from ear to ear? There's one more very important thing. We are an equal opportunity employer. We search for amazing people with a diverse set of backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day. We'd be happy to provide reasonable accommodations to help you apply - just email us at [email protected]. We'd love to have you join us. Apply for this job