Senior Sales Quoting Analyst

Job Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Senior Sales Quoting Analyst to join our Sales Operations team located in EMEA, reporting to the manager of Quoting. In this role, you will support high-quality outcomes on all aspects of the quote validation process. You will review and validate customer quotes, leveraging best practices and ensuring alignment with company policies. You will also develop successful relationships with Sales, Sales leadership, Field Sales Operations, and Channel Partners to ensure the quality of quotes and drive efficiency in our booking process.

You are the ideal candidate if you enjoy taking on new challenges and collaborating cross-functionally to execute and resolve issues. You have a proven track record of supporting operational efficiency and achieving results.

What you’ll do:

• Manage daily reviews of quotes and ensure a high level of accuracy
• Validate quotes against established guidelines and work with Sales teams, Sales Operations, and partners to address any discrepancies
• Communicate with key stakeholders on the status of quote issues and aligning to a high standard of quality in the quoting process
• Collaborate with the cross functional teams to gather feedback and continuously improve the accuracy of quotes
• Use Salesforce CPQ tools to create, evaluate, and validate quotes in alignment with pricing and discounting policies
• Provide guidance on enablement recommendations for the Sales teams on the use of Salesforce CPQ tools and quoting processes
• Implement quality assurance measures to identify and rectify errors in the quoting process
• Provide insights to management on trends, challenges, and opportunities for improvement to enhance quoting efficiency
• Maintain organized records and tracking of all quotes, ensuring documentation is accurate and up-to-date
• Stay informed about industry best practices in quoting, incorporate relevant advancements, and assist in special projects related to quoting process enhancements or system upgrades

What you’ll bring:

• 8+ years of combined experience in sales operations/operational roles
• Salesforce.com Sales Cloud/CPQ experience required
• Track record of managing to goals and delivering exceptional customer support
• Demonstrated ability to evaluate, build, create, and re-invent sales processes
• Ability to execute in a complex, fast-paced environment
• Calm, supportive, and collaborative demeanor
• Experience in advanced Excel and Salesforce
• Excellent written and oral communication skills
• Ability to work independently with minimal supervision, think creatively, and pivot to changing priorities and deadlines

What success looks like:

After six months, you will...

• Become an subject matter expert on internal quoting processes
• Understand the business and processes to support quote reviews/validation
• Confidently engage key stakeholders and drive resolution of quote and purchase order booking issues
• Build strong collaborative partnerships with key stakeholders, including Sales Operations, Order Management, and Sales and Partner teams

After about a year, you will...

• Be established as a trusted advisor to Sales
• Be actively engaged in the quoting and daily PO booking process, proactively identifying issues with incoming purchase orders
• Identify opportunities for improvements and actively create solutions
• Independently manage cross-functional projects and requirements

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.