Director, Employee Relations and Workforce Compliance

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the role

The Director, Employee Relations and Workforce Compliance will partner collaboratively with other members of the People team, including People Business Partners, People Operations, DE&I, and Learning & Growth, the Safety and Security team, and the Legal team to drive consistency and compliance. In addition to bringing subject matter expertise, this role is expected to contribute broadly to influencing the overall Roku employee experience.

What you’ll be doing

Employee Relations

• Partner with various teams (People Business Partners, Employment Legal, and Safety and Security) to resolve serious and sensitive employee relations matters
• Lead or oversee confidential investigations of claims of harassment, discrimination, bullying, retaliation, and other policy violations, and provide guidance on outcomes and communication
• Analyze trends related to complaints and periodically report to company leaders

Policy

• Develop, revise, and advise on implementing company policies and processes consistent with changes in laws and regulations, best practices, and company culture
• Advise on accommodations related to disabilities, medical conditions, and religion to drive consistency across the company
• Provide ad hoc guidance to People Business Partners on coaching employees, disciplinary actions, and performance management to drive consistency across the company

Education

• Design, develop, and deliver ongoing employee relations- and policy-related training to the People team and managers

Other

• Partner with others on the People, Employment Legal, and Safety and Security teams as needed on workforce compliance and employee experience initiatives
• Participate in and/or lead special projects as required
• Lead and/or provide support on RFIs and RFPs for consultants/vendors in the area of Employee Relations
• We are a scrappy team. Mindful of this, you may be asked to do important tasks outside the scope of this job description. Successful candidates are comfortable wearing numerous hats and taking on new challenges
  

We’re excited if you have

• Bachelor’s Degree or equivalent in education and experience
• 10 to 15 years of progressive responsibilities in Human Resources or Legal positions, particularly focused on employee relations and policy
• Global work experience and expertise
• Mastery of employment law basics, including discrimination, harassment, retaliation, medical and religious accommodations, and contingent workforce management, sensitive and complex workplace investigations, and performance management best practices
• Excellent interpersonal skills, including high EQ, great communication skills (written and oral), and the ability to build trust and influence at all levels of an organization
• Consultative style and approach with proven ability to develop credible relationships while maintaining appropriate confidentiality
• Experience diffusing tension and effectively mediating conflict
• Presentation and training design and facilitation experience
• Comfortable working in ambiguous business situations and advising accordingly, developing creative solutions
• Proven ability to influence decision-making; courage to make tough decisions and deliver difficult messages
• Strong analytical, problem-solving, and project management skills
• Excellent follow-through skills and the ability to anticipate and address business needs proactively
• Strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.