Workplace Coordinator/CEC

Job Description

Build the future of data. Join the Snowflake team.

About Snowflake

Founded by industry experts and backed by strategic investors, our disruptive built-for-the-cloud architecture was designed to push the limitations of conventional data warehousing.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Our teams are ambitious, challenge ordinary thinking, push the pace of innovation, and service of the exploding demand for accessible data.

Snowflake is growing at an exponential pace and we’re scaling the Global Workplace team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture!

About Global Workplace

Global Workplace Team’s mission is to create an environment for our high performing teams that allow them to realize their potential - an environment that promotes collaboration, speed of information exchange, and innovative ideas. A sustainable environment that aligns with our environmental values and leadership. We are disruptors and innovators, driven to provide truly outstanding workplace environments, programs and services.

Responsibilities:

• First impressions manager - you are the first person customers and guests will see!
• Take care of the brand new Customer Experience Center as the Guest Ambassador. Greet guests and ensure they are escorted to their meetings.
• Manage CEC supplies & inventory checklist. Keep track of CEC related expenses and timely vendor payment.
• Take genuine care and responsibility for the entire workplace. You are responsible for keeping the entire office maintained and ready for use at all times.
• Oversee internal requests for office and building maintenance. Help to ensure all building and maintenance practices, procedures, regulations, health orders etc. are followed by employees, customers and guests.
• Manage food and beverage programs, which includes coordinating daily lunch, tracking inventory, and budget.
• Conduct space and occupancy audits to maintain accurate reporting information of seating charts, employee locations, space designations, and usage of space.
• Demonstrate ability to make independent decisions in prioritizing requests and organizing work.
• Able to work independently and effectively within a team environment, assuming responsibility without direct supervision.
• Assist with internal communication. Develop content and draft Workplace communications for approval. Ensure timely distribution of all communications.
• Assist with planning and executing office-wide events and meetings, in addition to Workplace-sponsored initiatives, such as happy hours, holiday parties, etc.
• Coordinate directly with IT to support office needs and requests and collaborate on new hire onboarding processes.
• Ensure an enjoyable, safe, supportive and collaborative place to work and visit for employees, customers, and guests.
• Run errands as needed.
• Special event planning/logistics support.
• Other duties as assigned.
  

What you'll need:

• 3-4 years of workplace, hospitality or customer service experience in real estate & facility management.
• Strong computer skills.
• Positive attitude and a team player is a must.
• Professional at all times - a great first impression for the company.
• Self-sufficient and all-round go-getter with a strong work ethic.
• Great communication skills and able to work independently.
• Ability to manage multiple tasks in a fast-paced environment and handle interruptions with a positive, professional attitude.
• Fluency in Japanese and English.
• Assist the Global Design and Build team with local projects.
• Ability to maintain relationships with all office-related vendors to ensure they are meeting Snowflake standards and manage all vendor communication and logistical planning.
• Highly organized and responsive.
• Exceptional time management.
• Outstanding interpersonal skills.
• Flexible in working outside of business hours.
• Ambition to develop/grow to a higher position.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.