Growth Operations Associate

Job Description

BuildZoom is the leading online marketplace for residential remodeling and construction services, a huge market that is ripe for disruption and that accounts for $500B in annual expenditures. Backed by top investors (Founders Fund, Y Combinator, 8VC), we guide homeowners through the challenge of finding and hiring the right contractor for their project, saving them time, money, and stress. We are looking for a talented individual to join our Growth team, which leverages both organic, paid and outbound channels to drive a large volume of consumer demand into the marketplace. As a Growth Operations Associate, you’ll be responsible for coordinating efforts and acting as a force multiplier to improve the operations behind a suite of demand channels including content marketing (SEO), SEM, and our affiliate network.

Key Responsibilities:

• Improve content marketing efforts by analyzing and optimizing the operational efficiency of our content marketing team and ensuring alignment of its topical focus with our highest yield markets and topic areas
• Drive forward and prioritize a range of initiatives focused on improving lead generation and utilization efforts in collaboration with leadership, product/engineering, and our go-to-market (GTM) teams
• Rigorously track KPI’s and work closely with our GTM and product/engineering teams to meet monthly demand and fulfillment targets
• Build and maintain reporting/dashboards and consistently communicate the efficacy of various initiatives to leadership and relevant stakeholders
• Dive deep into the underlying data to develop a more comprehensive understanding of channel unit economics, funnel performance, and identify growth opportunities

Requirements:

• Undergraduate degree in a quantitative field preferred
• 2+ years of experience in an analytical role (eg consulting, finance, bizops). Bonus points for growth and/or operations experience in a startup environment
• Excellent verbal and written communication skills with the ability to clearly articulate complex issues and solutions
• Advanced spreadsheet skills are a must, experience with SQL preferred (or a willingness to learn)

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