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Business Process Analyst - 6 Month Contract

Riot Games

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Job Details

Location: National Library of Ireland, Kildare Street, Dublin 2, Dublin, County Dublin, Leinster, D02 CY95, Ireland Posted: Apr 22, 2023

Job Description

As part of the EMEA PMO team, you will partner with and facilitate multi-functional project teams to analyze business processes to identify, document, standardize and lead process improvements, while supporting the prioritization of improvements based on your findings.

This is a highly visible and influential role, driving organizational change, change management and business user testing. This is achieved by providing hands-on team leadership, developing strong relationships and credibility with teams at all levels.

This is a 6 month contract role based from our Dublin city centre office and you will report to the Program Manager.

Responsibilities:

  • Conduct a full audit of Enterprise processes, verifying and standardizing current documentation
  • Hold cross functional workshops to understand the current state processes
  • Map out as-is business processes using BPMN methodology
  • Collect requirements and collaborate with teams to identify immediate improvement opportunities, best practise and influence teams to become customer-oriented
  • Work with the global teams in the U.S to identify process differences and gaps
  • Work together with local representatives to understand local specificities and help to find compromises / workarounds
  • Define standard, easy to use, user-friendly business process material and templates
  • Help prioritize process improvement opportunities and projects as a result of the process mapping exercise
  • Identify continuous improvement opportunities to set Riot EMEA up for process excellence
  • Collaborate with the business teams responsible for execution of processes to ensure that they are well understood and embedded

Required Qualifications:

  • 1-3 years practical experience in Business Operations, Strategy, Change Management or Management Consulting
  • Experience in end-end business process definition, mapping, analysis and improvement tools and techniques
  • Experience working in multi-national, matrixed business environments
  • Experience working with functional business disciplines, specifically Finance and HR
  • Strong interpersonal, listening and communication skills at all levels of an organization, experience delivering cross-functional workshops

Desired Qualifications:

  • Familiarity with various cloud systems (Workday, Oracle)
  • Strong organizational and problem solving skills
  • Experience managing complex projects with multiple partners

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Let's Thrive Together:

Because together we are better, we know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't fully meet every single one of the requirements for a particular role, there's always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you! Don't forget to include a resume. We receive many applications, but we'll notice a fun, well-written intro that shows us you Dare to Dream and Execute with Excellence.

About Riot Games

Riot Games is a global company that develops online games.

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