Job Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

The Global Product Manager (GPM) – Concrete Pipelines is responsible for managing, developing, and driving profitable business growth for the management of large diameter concrete pipelines in the water utilities sector. This role manages & coordinates a vertically integrated stack of service solutions across their full lifecycles by gathering and prioritizing customer requirements, defining roadmaps, value propositions and working closely the leaders of each tier in the offering to deliver and introduce winning products to the market. The GPM is a key strategic role, coordinating with regional leaders, business development, condition assessment engineering, operations/delivery, product development and marketing.

This position is responsible for developing and executing strategies to accelerate revenue growth and maximize holistic solution profitability including thought leadership in the industry, supporting strategic pricing, developing winning customer value propositions, maximizing the value stream of the solution offering and leading the business through deep market knowledge from their market, customer and competitor analysis. This role is also responsible for working with marketing functions to promote and develop content for solution launch, sales training, and marketing.

Essential Duties/Principal Responsibilities:

Defining the product strategy:

• Develops and implements the asset management approach for concrete pipe in potable & raw water, and industrial pipelines with internal subject matter experts
• Develops the global solution roadmap including business cases covering positioning, value proposition, volume, and price to serve as input into the product & capability development, and marketing
• Manages the execution of the multi-year roadmap for the global solutions including new product or service development, value improvements, product introductions, phase outs and product training
• Collaborate effectively with vertical marketing and business development teams to develop launch plans that will empower and enable sales (product launches, application areas, product brand thought leadership, asset management messaging)
• Supports the product development process by actively driving and participating in the tollgate process by developing the business case and presenting customer needs
• Understands and specifies market requirements, competitive position, and market trends for current and future products
• Conducts market research, voice of customer, customer visits and close collaboration with business development and vertical marketing
• Develop appealing and quantified value propositions which are validated through market research, voice of the customer, and other data inputs
• Framing the vertical offer in a collaborative way with key stakeholders (condition assessment engineering, analysis, business development and delivery) by packaging the products and services into a holistic solution
• Monitors competition with respect to market performance, product portfolio and product performance

Sales and Profitability:

• Understanding and providing data to support the sales forecast
• Partner with business development with initiatives to support sales, stretch orders and standard margin targets, and coordinating countermeasures where applicable to close gaps
• Provide strategic pricing intelligence across markets – owns process for updating and distributing International Price List (IPL).
• Owns the asset management messaging for the solution stack

Commercial Leadership:

• Participates in technical meetings, conferences, workshops, industry days, trade shows and association events
• Authoring and coordinating thought leadership activities (e.g. white papers) by developing content and/or presenting
• Joins and participates in industry panels, committees, and meetings
• Contributes to industry best practice guidelines and influences through thought leadership
• Working with Business Development and strategy, sets the message for shows and conferences, coordinates, and authors papers/presentations
• Responsible to ensure products are delivering on customer’s needs and exceeding expectations

Key Competencies :

• Background in pipeline construction and/or operation, modes of failure, inspection methods, and asset management
• Self-starter, highly organized, and be able to work well with leadership at all levels in the organization
• Influencing skills with the ability to unite others to grow the business or drive behavioral change
• Analytical skills to visualize, articulate, conceptualize or solve problems by making decisions that are sensible given the available information
• Client focus and willingness to listen to and understand both internal and external customers
• Polished presentation and interpersonal dialogue skills for collaboration and teamwork
• Results orientation, and value-based decision making
• Continuous improvement mindset
• Developing capability, leading people and teams

Qualifications: Education, Experience, Skills, Abilities, License/Certification

Required Qualifications:

• Degree in Business Administration or Marketing or Bachelor of Science degree in Engineering from an accredited institution, or equivalent. MBA preferred
• Demonstrate excellent computer, communication, presentation, management, and analytical skills. Be able to resolve business issues. Be a self-starter with high motivation to achieve goals.
• Knowledge of concrete pipeline networks and concrete pipeline construction

Preferred Qualifications:

• A minimum of 3-5 years previous experience in product management
• Excellent written and verbal communication skills
• Highly motivated

Additional Information

• Travel: International and Domestic travel required, up to 25%

We Offer You More Than Just “A Job”

• Professional Development– To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards– We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks– Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, Working Parents Networks and Non-Native English Speakers and Allies.

Physical Demands/Work Environment:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend, and move about the facility.
• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements
• Standard weekly job hours: 40 hours

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $130,000 to $140,000 plus bonus. At Xylem, it is not typical for an individual to start at the top end of the range for the role however compensation decisions are dependent on the facts and circumstances of each case. We offer a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.