Strategy & Operations Manager (Fincrime)

Job Description

About Revolut People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 25+ million customers get more from their money. And we're not done yet. As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 5000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over, they’re given the most complex, hard-to-solve problems in the business 🧠 Then they create elegant, scalable solutions that keep pace with our ambitious growth plans. If you’re a superstar Ops Manager, keep reading ​​⭐ If being asked to solve the toughest problems our global super app has to offer excites you rather than scares you, keep reading 🤩 If you’re not afraid to roll up your sleeves and dive into the nitty-gritty of every area in a business with more than 18 million customers, you’re the one for us! 🧠 Revolut continues to grow and is entering India with a multi million pound investment in India over the next few years. Revolut India will look to introduce multiple digitally-enabled products across banking, cards and payments, foreign exchange remittances, investments and other financial services. We'll help customers improve their financial health, give them more control, and connect people seamlessly across the world. We’re looking for Strategy and Operations Managers to help build and continuously improve a world-class set of financial crime risk management products for India. You'll be delivering a seamless digital onboarding experience that minimises costs while maximizing customer convenience as well as measuring and optimizing the performance of real-time transaction monitoring algorithms for prevention of fraud and money laundering. Up for the challenge? Let's get in touch 👇 What you’ll be doing • Defining the strategy for all customer onboarding and control process, taking into account the need for exceptional customer experience and effective risk management • Creating and implementing processes which align with Revolut’s overall strategy • Working closely with our Product team for customizing an end to end to solution • Working closely with our Services team to analyse and optimise productivity & quality metrics • Working closely with our Financial Crime Compliance team to demonstrate the effectiveness of our control • Developing KPIs to drive efficiency of products and stakeholders to improve overall process performance What you'll need • Overall 5+ years experience within at least 3+ years in fields related to financial crime (customer onboarding/KYC, screening, transaction monitoring, fraud detection, regulatory reporting) • STEM degree and have 6-10 years of experience in a similar position • Solid track record of achievement - e.g. you have worked in a top tech company and/or startup, have quickly assumed responsibilities or have major achievements • Experience breaking complex problems into smaller ones and enjoy working with data to facilitate your work using tools such as SQL, Python or R • Curious nature, an interest in making an impact and can demonstrate this through various projects you have been involved in • Ability to make a good business case and convince people to help you execute A person for this role will be hired under the Revolut Payments India entity and will primarily work with the India business. Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Candidates . #LI-Remote #LI-MR1 Apply for this job