Infrastructure Engineer- Intermediate Level

Job Description

Purpose of Job

We are seeking a talented Infrastructure Engineer- Intermediate Level for our Plano, TX facility or San Antonio, TX.
USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee’s manager.
USAA is seeking a Junior Infrastructure Engineer for our Mainframe Optimization team. This team is responsible for Mainframe Chargeback, Capacity Management & Performance Data Analysis, and Reporting. If you would like to learn and grow your knowledge of mainframe infrastructure, this might be a good opportunity for you.
Within defined guidelines and framework, responsible for creating, modifying, maintaining and supporting infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components.
• Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation.
• Analyzes outages in order to identify opportunities for solutions.
• Participates in product selection and testing. Understands engineering best practices, concepts, and patterns
• Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. – and would need to be differentiated across levels
• Develop software defined infrastructure in code in CI/CD Pipelines

Minimum requirements:

• Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR
• Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT)
• 2 years of infrastructure experience specific to a discipline/technology or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
• 1 year of experience in creating, modifying, and maintaining infrastructure and individual system components.
• Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.

Preferred experience:

• Data Analytics
• Mathematics
• Any level of experience with one or more of the following:
  • Mainframe Skills
  • Job Control Language (JCL)
  • REXX
  • Python
  • Java
  • Resource Measurement Facility (RMF)
  • Basic computer skills including basic scripting, & windows command line processing
  • Windows office software experience.
  • Excel
  • SAS/MXG
  • HTML
  • System Management Facility(SMF)
  • z/OS Workload Manager (WLM)
  • Intellimagic

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $67,100 - $120,700*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.