Technology Community Manager (Common Voice)

Job Description

Half a million people around the world have contributed to Mozilla Common Voice. They are language activists, software engineers, researchers and artists. You will be responsible for ensuring the health of Common Voice as an open source platform, engaging with engineers globally. You will also drive dataset uptake with technologists, at both the individual and institutional level.

Responsibilities:

1. Supporting developers to contribute to the open source Common Voice platform. This will include running a strategic programme for platform code contributions, enhancing documentation, implementing learning and recognition schemes for contributors, and designing more pathways for technologists from under-represented communities to engage with the project.
2. Helping technologists, engineers and corporate partners to use the dataset. Working with the PL to gather feedback from collaborators that supports dataset health, building collaborations and partnerships with organizations (start ups, SMEs and corporates globally) who build things with the MCV dataset.

2.5 days per week. Note, this job might suit a PhD student, or somebody who is seeking flexible work arrangements to support care responsibilities or creative projects.

You will:

• Lead a communications and participation strategy for technologists - including through synchronous events and asynchronous content such as blogs and videos
• Join (and in some cases, lead) product processes and ceremonies such as sprint planning, retros, community triage and backlog grooming in order to be the connective tissue between the community and the product team
• Build awareness of code contribution opportunities, and improve the experience for doing so
• Build awareness of the dataset and how to use it through content creation, documentation and events
• Deliver tech community liaison for wider Product and Project activities, including competitions, user testing and events
• Shape product direction - including via Product Requirements Documents - through thorough community research
• Represent MCV at relevant conferences and events
• Identify and open up partnership opportunities with data consumers
• Iterate and implement our Reward, Enablement and Recognition scheme for the whole community (jointly with Language Community Manager)

You need:

• A Developer Relations background would be a strong advantage, in a product-driven organisation
• Some experience in or around open source - either as contributor or co-ordinator
• Good interpersonal and confident communication skills - you will be an advocate for the MCV project, speaking with a range of collaborators in a range of contexts
• Some coding / engineering experience - experience in the Speech AI / ASR space would be a benefit
• Comfort with the many platforms that support developer relations - from community forums to code repos
• To be happy to ‘get stuck in’ with an evolving, scrappy project as part of a small team, within a wider organisation that is also evolving
• To be a thorough, structured thinker - able to process complex inbound signals from collaborators and then analyse and prioritise appropriately

Salary and Benefits Information:

The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary that takes into consideration the responsibilities and requirements of the role. We aim to offer at the midpoint of our salary ranges for the purposes of inclusivity and fairness of our offer process and ensuring internal equity. We do not ask for, or take into account, salary histories in our offer process.

The base salary ranges, along with mid-point, for this role in each of the key countries in which we employ staff is listed below. We target the 75th percentile of market pay as a salary band midpoint for all levels, with 10% either side of the midpoint to create a salary range.

• Germany: €34,519 - €42,190 (mid-point: €38,355)
• UK: £20,469 - £25,018 (mid-point: £22,744)
• Canada: $39,080 - $47,764 (mid-point: $43,422)
• US: $36,635 - $44,776 (mid-point: $40,706)

Depending on the successful candidate’s location, we may also add in a geographic differential to this base salary that accounts for local job market weighting. This differential is applied to the above ranges. Below are some of the common cities in which we hire staff along with representative examples of salary ranges, mid-point, and the geographical differential applied:

• Inner London: £22,311 - £27,270 (mid-point: £24,790)
• Toronto: $42,167 - $51,538 (mid-point: $46,852)
• New York: $46,706 - $57,086 (mid-point: $51,896)

The range for your specific location will be discussed in screening conversations if your application is successful.

We also welcome applications from Kenya, South Africa, Tanzania and Zimbabwe.

We offer the following benefits:

• Health, Dental, and Vision Insurance
• Life Insurance + Accidental Death & Dismemberment
• Short-Term Disability and Long-Term Disability
• Employee Assistance Program (EAP)
• Retirement Plan contributions
• 20 Paid Time Off days per year (prorated) + your birthday
• Company Holidays + Shutdown
• Wellness budget
• Professional Development budget
• Top up program for Parental leaves

Benefits are subject to change at any time at the discretion of Mozilla Foundation.

Mozilla Foundation Hiring Practices:

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].

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