Junior Technical Account Manager

Job Description

Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry. We’re looking for a Senior Associate, Technical Account Manager (TAM) to join our Technical Customer Operations Team in Dublin, Ireland. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person, then the TAM role at IAS is the place for you!

Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!

Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc.

You should apply if you have most of this:

• 1-2+ years working in a technical account/relationship management/client-facing role
• Bachelor's degree in a technical discipline preferred
• Proficiency in JS, SQL, HTML, and data analysis
• Previous experience with web traffic analysis tools and ad serving tags
• Previous experience working with APIs and SDKs
• Critical thinking and the ability to think outside of the box
• E xperience working with 3rd party advertising technology companies
• Experience working with publishers and publisher ad servers
• Knowledge of the ad tech ecosystem, its players, and how it all works
• Strong communication skills; written, verbal and listening skills
• Fluency in German and English, or Spanish and English

What puts you over the top:

• History of collaborating effectively within cross-functional teams
• Programmatic experience
• Video and Mobile experience
• Knowledge of databases, ad servers, rich media ads, and trafficking
• Proficiency in English + Spanish

About Integral Ad Science

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit integralads.com or email us at [email protected].

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.

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