Jobs /

Workplace Operations Lead


Apply Now

Job Details

Location: California, Cachapoal, Del Libertador B Ohiggins, Chile Posted: Oct 14, 2022

Job Description

What would an amazing office be without an equally amazing support team? Discord's Workplace team is searching for a Workplace Operations Lead to join us in our mission to provide a delightful, safe, comfortable, and inclusive office environment and experience for Discord employees and visitors at our San Francisco HQ! You will report to our Workplace Operations Manager.

What you'll be doing
  • Manage Discord's San Francisco HQ onsite Workplace Operations support team
  • Ensure that Reception presents a professional and welcoming experience for Discord visitors and staff
  • Oversee inbound/outbound mailroom operations
  • Manage office service vendors (snacks and refreshments, meal delivery, janitorial, office supplies, plants, first aid)
  • Evolve our office team onsite playbook to better support Discord employees visiting from all over the world
  • Respond to workplace support tickets and provide workplace support throughout the office
  • Make yourself available for employees to come to with office related requests
  • Enforce Discord's Covid-19 Safety Protocols
  • Provide a safe, secure, comfortable, and inclusive office environment
What you should have
  • 5+ year's experience working in a workplace support role
  • 2+ year's experience managing a workplace support team
  • Strong background in vendor management
  • Experience setting up, managing, and using current office technologies
  • Belief that customer service is a noble calling
  • Ability to lift 30 lbs
  • Awesome organizational skills and strong attention to detail
  • A friendly demeanor. As a Discord ambassador, you'll represent us
  • You will need to practice active listening for both visitors and Discord employees
  • Empathy and a problem solving mindset

New York City residents only: Minimum salary of $109,000/year + equity and benefits
*Note: Disclosure as required by NYC Pay Transparency Law.
Colorado residents only: Minimum salary of $87,200/year + equity and benefits
*Note: Disclosure as required by sb19-085(8-5-20).

#buildbelonging #LI-HY1 #LI-Onsite

About Discord

Discord is a voice, video, and text chat app designed specifically for gamers.

View Website

Get More Interviews for This and Many Other Jobs

Huntr helps you instantly craft tailored resumes and cover letters, fill out application forms with a single click, effortlessly keep your job hunt organized, and much more.

Sign Up for Free