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LIMS Support Engineer


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Job Details

Location: Posted: Oct 13, 2022

Job Description

You + Helix

Helix is a place where innovators and doers gather in order to drive significant progress in population genomics. We have come together to work at the intersection of clinical care, research, and genomics.

If you’re excited by the idea of making a meaningful impact and joining a team where we pride ourselves on driving innovation through fostering an environment with an emphasis on empowering one another to grow, Helix might be the place for you!

Helix + The World

Helix is the leading population genomics and viral surveillance company. Helix enables health systems, public health organizations and life science companies to accelerate the integration of genomic data into patient care and public health decision making.

We are continuing to scale our world-class team to support our dedication to empowering every person to improve their life through DNA.

What is special about this role?

The combination of support and validation activities. You will be supporting a world-class lab that sequences both human and certain viruses, as well as does covid testing.

As a LIMS Support Engineer, you will:

  • Work with Lab Production and R&D, Engineering, and the Bioinformatics team to develop and deploy comprehensive LIMS applications for both high-scale COVID-19 testing as well as Exome+ sequencing for Helix’s population genomics initiatives.
  • Build and maintain software integrations for Helix NGS Lab equipment that is highly secure and high-performance.
  • Integrate and implement lab informatics tools and applications.
  • Resolve production issues, track deviations, and assist with investigation and impact assessments.
  • Participate in validation activities in partnership with the Quality organization.
  • Own deliverables from ideation to production operationalization.

About you:

  • 2+ years experience with LIMS System
  • Basic knowledge of Linux
  • Basic knowledge of relational databases


  • Experience with tools such as Github, JIRA, Veeva and Medialabs
  • Familiarity with regulated software systems and entities
  • Familiarity with full-stack development

What’s important to us:

•Curiosity — we are all passionate about the possibilities enabled by having access to your own genome

•Responsibility — we have an obligation to people and our partners to operate with highly credible research guided by well respected advisors, with clear and effective communication about our products

•Agility — flexibility and a desire to be nimble, smart, and effective are important to the Helix culture

•Follow-through — we’re building a diverse team with amazing track records of achievement in multidisciplinary environments

What Helix has to offer you:

Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:

•Competitive compensation, Comprehensive Health insurance package including employer sponsored HSA

•12 weeks of Maternity or Paternity leave

•401(k) with employer matching and 100% vested on first day

•Comprehensive Well Being benefits

•Flexible PTO

Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

About Helix

Helix is a health company that focuses on personal genomics and connects people with insights into their own DNA.

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