Product Manager 1, Product Management

Job Description

We are passionate people focused on transforming the customer experience and dedicated to creating innovative solutions to address the unique challenges of our extraordinary scale

Requisition #: R347121 Pub Date: 10/06/22 Apply Now Share This Job With a friend (or yourself)

Job Summary

Comcast brings together the best in media and technology. We drive innovation to build the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and captivating businesses and create career opportunities across a wide range of locations and subject areas. We are at the forefront of change and move at an outstanding pace, thanks to our remarkable people, who bring ground breaking products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to redefine industries and our goal to own the future in media and technology, we want you to fast-forward your career at Comcast. The Xfinity Video Platform (XVP) gives MVPDs and video content providers the ability to build premium entertainment experiences at global scale. Our product team handles core technical components and APIs to operate entertainment products for Xfinity, Sky and our syndication partners worldwide. The Product Manager for XVP Services will support multiple development teams in our Public and internal platforms space. In this technical product management role, this individual will work closely with engineering teams and client partners to drive our operational vision and platform improvements.

Job Description

• Defines and leads roadmap, priorities and backlog for core data services and observational platforms powering video services for Xfinity, Sky and partners
• Leads the product and technical roadmap for multiple engineering teams
• Analyzes and defines technical requirements to support new feature development
• Identify transition and decommission plans for legacy services and clients while supporting new service development
• Evangelizes our platforms through presentations, documentation and defining and sharing the long-term vision
• Define, measure and supervise key product metrics across our platform
• Drive process improvements in collaboration with engineering teams and external partners
• Works across teams on technical solutions and dependencies
• Consistent exercise of independent judgment and discretion in matters of significance.
• Understands product management principles – can make data driven decisions around feature trade-off and minimal viable product.
• Ability to capture, interpret and apply critical thinking and analytics to data in support of decisions
• Strong verbal and written communication skills – ability to communicate effectively with both technical and non-technical audiences
• Ability to quickly adapt to constantly evolving priorities and deadlines
• Ability to work successfully as a member of a team
• Ability to be positive, confident, enthusiastic, upbeat and display a willingness to learn

Preferred Qualifications

• Below is our list of preferred qualifications. We know that people with different skills and experiences can also be successful in this role. For that reason, it is not vital that you possess all these traits. If you are missing a few, please apply anyway.
• A product pro. You know how to identify customer needs, pinpoint problems to solve, and translate them to experience requirements that become user stories in a prioritized product backlog. You work cross-functionally with your design and engineering partners, providing clear direction on the “what” and “why” but giving them a strong voice to define the “how”.
• Action- and-execution-oriented. You aren’t afraid to ask questions in a room with many people to get to the information you need. You can negotiate an array of constraints, guidelines, and business rules as you define your experience requirements and roadmap, without sacrificing what’s the right long term architecture. You know how to roll with the punches, find the path forward as the landscape changes, clearly communicate, and bring all impacted partners along with you.
• A relationship builder. You know that relationships drive your ability to succeed. You understand the value of listening first, then talking; of giving consistently and receiving occasionally. You’ve seen how strong cross-team teamwork and partnership yields the best outcomes.
• A customer-centric, data-driven strategist. You keep the customer at the center of what you do. You take time to understand the customer and market by digging into the data, market research, and actually talking to a broad range of clients, partners, and potential customers. You synthesize this info to define core customer needs, problems to tackle, and solutions to build. As you launch new features, you consider how to measure their impact and success and use that data to advise what you build next.
• Technical expertise. Having an understanding of technical architecture for sophisticated and highly scalable platforms and the curiosity to learn about new architectures.

Bachelor’s Degree or equivalent business experience.

Experience shown experience in Product Management; a blend of product, technical delivery and/or engineering experience is also a plus. We would also love to hear your explanation as to why your unique experience would make the team more successful; if you don’t quite fit the mold, apply anyway.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Lead the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Get results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.