Job Description

Market Development Representative - Living Environments

Kipsu is rooted in a simple, yet profound goal: elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships through the use of our leading edge digital messaging capabilities. As one of the Twin Cities’ leading growth stage technology companies, Kipsu has cultivated a reputation for strong company culture, providing exemplary service to its customer partners, and investing in the growth of its team members. Kipsu was recognized by Star Tribune as a top small company workplace for 2021 and 2022.

THE OPPORTUNITY

Kipsu is seeking a high energy Market Development Representative to join our living environments team. In this role, you’ll have the opportunity to accelerate our growth by generating qualified leads, developing our outbound email marketing, and working with our sales team to cultivate leads across the off campus student housing, multi-family apartments and senior living market verticals. Kipsu provides a new way for property managers and residents to engage through real-time digital messaging channels, transforming what it feels like to give and receive great service in real-time. Kipsu’s human-first approach enables property managers to connect with residents to intercept feedback, provide better service and forge deep human connections and to transform the residential experience.

.WHAT YOU'LL DO

• Your responsibilities will include:
• Generating warm leads through outbound phone and email marketing
• Performing research on prospects and developing tailored communication to generate interest
• Understanding and clearly communicating Kipsu’s core functionality and benefits from a high level and technical perspective
• Recommending and initiating new and creative ways to increase the amount of quality leads
• Working with our sales team to continuously improve our sales process by testing and implementing new software tools and marketing messages
• Analyzing data on response rates, demo rates, open rates or other data in order to continuously improve our outbound marketing strategies
• Jumping outside of your lane to help out with other projects

WHAT WE’RE LOOKING FOR

• High energy, high achieving, professional, and ready to come in every day and make an impact
• Knowledgeable and passionate about working in the startup space
• The kind of person who enjoys going deep on a topic and getting to know an industry
• More interested in building a company that will redefine an industry than punching in a clock
• Works well on a team who’s willing to both listen to others and push the envelope
• Aren’t satisfied with the status quo and seeks to improve/enhance processes
• Okay with ambiguity and being thrown into challenging projects
• Values continuous improvement and development

WHAT MAKES KIPSU DIFFERENT

• We’re a solid, stable growing company, and we enthusiastically embrace our founding startup spirit– everyone pitching in and working to the same goals.
• Our culture– We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard.
• Our unique philosophy– we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms.
• Remarkable growth– with nearly a decade of advancement, we continue to accelerate. It’s an exciting time to be here.

WHY YOU’LL LOVE IT HERE

• Unity– Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better.
• Transparency– Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO.
• Trust– Our team members are given the trust and license to excel at their jobs, and are supported along the way to continuously grow.
• Respect– Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities.
• Purpose– Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers’ work in their own professions. Our goals are explicitly tethered to our mission of building relationships.

In addition to the opportunity to be a key part of a small, focused team at a successful and rapidly growing startup, we offer competitive salary and benefits, stock options, and the trust and freedom to move the proverbial needle. If you’re looking to hone your skills and learn a whole host of new ones as a valued member of our high-performing team, then we’d like to meet you.

One last thing – At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. This is one of the many challenges we seek to solve, and we are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please consider rolling up your sleeves and joining us on our journey.