Learning Technologist - Cybersecurity

Job Description

Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.

Are you passionate about learning and helping others learn? Do you find mentoring rewarding? Are you excited about finding new ways to use technology to teach others? Do you enjoy using pedagogical strategies and working with designers and students to help create a world class educational content? Do you thrive in a fast-paced environment with a diversity of intellectual challenges? We are looking for you!

A Learning Technologist is an engineer, teacher, mentor, educational strategist, and program administrator in one. You should take pride in ensuring that your students receive the best possible learning experience by training Udacity mentors and reviewers, user testing course materials, giving insightful feedback on course content to Udacity's development team, and developing new and existing student support services tailored to your program's specific audience.

What we’re looking for

• 3+ years of experience in Cybersecurity
• Certification in cyber security (e.g., CISSP, CISM, SANS).
• Strong proficiency in 2 or more of these languages: C++, Python, and Java
• Experience monitoring network traffic, analyzing alert and log data, and following incident handling procedures
• Experience assessing threats, responding to incidents, and implementing security controls to reduce risk and meet security compliance goals
• Knowledge of setting up a cloud environment and performing cloud configuration/management
• Strong understanding of emerging cyber security technologies and standards
• Professional Security solutions experience with knowledge of different offerings like Identity Management, Firewalls, Advanced Threat Protection, Data Loss Prevention LOB server’s security, cloud security, Email, and Endpoint protection
• Proficiency in database technology such as SQL, MySQL, MongoDB, etc.
• Prior experience teaching/tutoring students of multiple levels of mastery and managing communities driven towards customer success
• Ability to review educational content from a student perspective to identify areas for improvement, as well as opportunities to challenge advanced students and to simplify material for those who are struggling

Roles & Responsibilities

• Tailor learning journeys based on desired learning outcomes
• Technically assess applicants’ readiness for admission to learning journeys
• Monitor program success metrics and identify corrective interventions
• Increase efficiency of learning journeys by reviewing quantitative and qualitative feedback
• Provide constructive feedback to internal Udacity teams to help make course materials engaging, educational, and exciting for students
• Anticipate and identify potential student drop-off points in program content
• Manage and coach a community of session leads and advocates in online and in-person communities; guide them to deliver exceptional student service
• Consult closely with the content team during the development phase of new Nanodegree programs to lend services expertise

Ideal candidate

• Empathetic and a great mentor
• Strong organizational skills and ability to meet deadlines
• Driven by data to constantly iterate and improve
• Excellent presentation and communication skills
• A strong advocate for Udacity students and our vision
• A team player
• Creative and knows how to give constructive feedback to improve educational and technical material
• Passionate about learning and can learn quickly
• Ability to take initiative and follow through. Driven by outcomes
• Experience selling learning solutions is a plus, but not required

Learn more about Udacity's Values Students First - Better Together - Entrepreneurial - Data Driven - Candid and Direct - Talent Obsessed

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