Associate Data Analyst

Job Description

Description:

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to an Associate Data Analyst in Eaton’s Sales and Marketing Center, based in Pune, India. In Eaton, making our work exciting, engaging, and meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

In this role you will be working on Customer data cleaning and enrichment for Eaton's electrical North America business. The Data Analyst will ensure that the customer data meets the required data quality by analyzing various attributes of the customer data. The candidate will be responsible for Address clean-up, Hierarchy assignment and management, selling relationship assignment and management.

1. Work directly with the sales and marketing teams in ES NA to improve the customer master data in Customer data hub (TPH), ERP & CRM
2. Pull the customer data from various data sources
3. Clean and improve the customer data attributes like Name, address, Segmentation & Hierarchy
4. Support the sales and Marketing team to improve the customer data quality by identifying the data gaps and closing them with the help of the business data owners
5. Discover and interpret data gaps and anomalies in account master data
6. Create a structured and well-defined data overview by analyzing the customer data from multiple sources
7. Make clean, enriched, and high quality (Accurate, Complete, Unique, Consistent & Relevant) customer data available for consumption by various business systems and processes
8. Meet the SLA & TAT for the activities as agreed by the business
9. Perform assigned tasks by superiors and seniors in the organization with high standards of quality & dedication
10. Work as a team player and put teams/business’s best interest first

Requirement:

Education level required: Bachelor’s Degree in Computer Science OR Engineering

• Years and area of experience required: Experience of 1 to 5 years in customer data analysis OR customer data cleaning is a must
• Technical knowledge:
  • Candidate must be good in understanding the customer master data and find the anomalies in it
  • Candidate must have good experience in advance excel (Lookups, pivot table, formulae, keyboard short cuts etc.)
  • Understanding of some degree of automation in excel using VBA will be added advantage.
  • Additional experience in CRM tools a plus
• Soft skills:
  • Self-management skills, taking initiative and influencing decisions through others
  • Must be attentive to details, innovative and with strong prioritization skills
  • Good communication skills in English, both written and verbal

Yes! Because you are the one we are looking for, we hope to hear from you now!

#LI-HS1

What you will get from us

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Marketing

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: No