Business Analyst, Content Orchestration

Job Description

Description:

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Business Analyst, Content Orchestration based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. This exciting role offers opportunity to:

• This role within the Creative Services COE team works with and supports the business unit, segment and country marketing and sales teams in EMEA to realize Eaton’s Electrical Sector growth plans in the region.
• The role will focus on guiding the business in the optimal usage of Eaton’s content orchestration platform, Percolate.
• This role acts as a fulcrum between the business and its requirements for efficient content and asset ideation, creation, management and dissemination via Percolate, the various services teams responsible for content/asset production and the IT team responsible for technical platform management, including the integrations with downstream applications.

Requirement:

• Provide expert guidance and coach the ES EMEA Percolate user community to ensure active and effective usage of the Percolate platform via ongoing live and recorded training, communication, and the Percolate Community of Practice
• Work with Percolate users and stakeholders to drive ongoing understanding of and compliance with Percolate content and asset management processes. Regularly use reports to monitor compliance; ensure extensive documentation is maintained and continually updated.
• Support and direct the content production services teams to ensure optimal content production, translation, localization and dissemination processes.
• Analysize various data sources and gather/prioritize business requirements in order to identify and drive ongoing continuous improvement of core processes and technical systems. Identify problems, opportunities and solutions, and collaborate with all relevant internal stakeholders, IT and external vendors to ensure synergy, efficiency and value-add in the resultant developments
• Work with Marketing Enablement & Operations team colleagues and system experts across the globe to drive frictionless integrations with other key marketing and sales tools, such as Adobe Experience Manager, Eloqua, C360, etc.
• Support EMEA process owners to shape requirements for new content templates, workflows or tasks and drive their implementation collaborating with the global team
• Drive process simplification by streamlining processes, simplifying existing content templates, automating workflows and tasks
• Support Percolate meta data standardization and their accurate alignment with other relevant platforms and support user community in their successful implementation by conducting ongoing reviews, trainings and support
• Ensure accurate and cost-effective license management
• Develop and maintain deep Percolate platform knowledge

Desired:

• Bachelor's Degree
• 3-5 Years in Marketing SaaS platform experience, ideally content production/management related
• Required: Marketing SaaS platform experience, ideally content production/management related
• Useful: Content Orchestration Platform experience, particularly Percolate; Content production experience; Data/Analytical skills; Agile project management experience.
• Fluent in English; adaptable; stakeholder management skills; consultative skills; problem-solving skills.

Yes! Because you are the one we are looking for, we hope to hear from you now!

#LI-PD1

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.

We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Marketing

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: No