Analyst/Associate, External Relationship Management (Canada)

Job Description

About this role

Institutional Client Business Overview:

• The Global Institutional Client Business serves institutional clients in more than 60 countries, including public, corporate, and union pension plans; insurance companies; endowments and foundations; charities; official institutions and banks. We have teams of professionals with expertise in the many functions that combined make this effort successful, including sales, relationship management, client service, product development and marketing.
• Unified under one global platform, institutional client businesses are accountable for client relationships and distribution of products and services. The Canada Institutional Client Business works with BlackRock’s Canadian clients to identify and create solutions for their investment needs. The group has exceptional access to the investment teams, product specialists and unparalleled firm resources globally.

Job Description:

BlackRock’s Canadian Institutional Client team is a growing business, offering institutional clients access to global leading investment solutions across active, passive, alternatives, multi-asset, cash management and technology. This position offers the opportunity to join one of the world’s leading asset management firms and be an important part of future growth. Given our flat organizational structure, associates have the opportunity to work closely with seasoned professionals and benefit from their insight and experience.

Key Responsibilities:

• Support Senior Relationship Managers with all on-going business development, client service and communication with clients and prospects.
• Develop asset class fluency across BlackRock's product range - including fixed income, equity, hedge funds, real assets, private equity and private credit.
• Cultivate strong relationships with clients becoming the "go-to" person for account specific information, which can include new account on-boarding, portfolio investment performance, investment guideline compliance, clarifications and modifications to accounts, cash inflows and redemptions.
• Interface with portfolio managers, investment product specialists, compliance officers, consultant relations staff, operations and portfolio administration personnel, to organize client meetings and coordinate presentation material content.
• Use BlackRock's proprietary systems to gather security, capital market and economic data to create a range of presentation materials such as account reviews, Board presentations and marketing materials.
• Gather critical data to quickly respond orally and in writing to client information requests.
• Write and publish client meeting summary notes posted to firm wide client relationship management systems.
• Assist and lead client on-boarding events with operations teams, including account documentation updates and portfolio guideline changes. Provide strong client service throughout onboarding with BlackRock.

Qualifications:

• Excellent written and oral communications skills, including ability to clearly and concisely articulate market views, product and platform characteristics, as well as relay key client account information
• Strong interpersonal skills to establish credibility with key stakeholders throughout the firm
• Collaborative and cooperative approach to a team-based sales and service model
• Passion for the financial markets and client relationship management, including providing excellence in client service
• Ability to lead by example – high work product standard and strong work ethic
• Minimum 3 years of industry experience, preferably in a client facing role
• Undergraduate degree in a finance-related field. Graduate degree or specialized financial designations such as CFA Charter preferred
• Bilingual in both English and French

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work pilot

BlackRock’s current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what’s important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our “One BlackRock” culture means you’ll be supported to collaborate with your new colleagues while bringing your full self to work – wherever you are.

The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.