Solutions Analyst

Job Description

The Mission

At Enigma, we believe that the future of the small business economy runs on data. Enigma provides the most comprehensive data about the identity and financial health of nearly every small business in the United States. Our customers - some of the largest financial services, fintechs, and insurance companies - use our unique product to make smarter credit-related decisions and to better serve their small business customers.

We are looking for a Solutions Analyst who is excited and motivated to play a key role in driving our GTM activities across Marketing, Sales and Customer Success. As we pursue our mission of providing customers with unique insights on small businesses, your work will be integral to generating insights that answer key questions about our vast business data asset, demonstrate the value of our data across multiple use cases and moving GTM conversations forward.

The Role

At Enigma, we stand by the power of our data. As a Solutions Analyst, you will work closely with Enigma’s Marketing, Sales and Customer Success teams and use your scrappy data analysis skills to showcase the power of our small and medium businesses data. The ideal candidate is motivated by seeking out the business value of data and gaining experience in go-to-market efforts, looking deeply into the specifics of data and checking it against real world values, and distilling problems down to the simplest solvable core.

What Makes this Job Interesting?

• Market-changing technology: Enigma is changing the way underwriting, risk monitoring, and marketing is done for small and medium businesses.
• Timing: you will be joining Enigma at a time of rapid revenue growth (over 100% revenue growth YOY) and huge investments in the go-to-market function.
• Diverse experience and exposure: You will work closely with both Go-To-Market and Data Science/Engineering teams as well as drive technical and business conversations.

In pursuit of this mission, you will:

• Support GTM activities at a fast paced startup environment from a data-driven storytelling perspective
• Own and lead data analysis projects to generate the insights that drive sales and marketing conversations forward
• Present analyses to and engage with customers alongside Sales and Customer Success teams
• Become an expert on our data solutions and guide customers through technical challenges
• Identify opportunities for new product features and test with prospects
• Manage pilot logistics end-to-end and oversee data transfers with prospective customers

We are looking for someone who:

• Has strong analytical and quantitative skills and the ability to extract, manipulate and analyze data
• Brings strong business intuition to make sense of complex business data
• Has proficiency in one or two data wrangling tools for tabular data, ideally SQL, PySpark or Pandas
• Shows attention to detail and the ability to gather requirements, plan an analysis and manage a project end-to-end
• Has empathy to see things through the eyes of multiple stakeholders, such as prospective customers, journalists, small business owners as well as technical and non-technical colleagues
• Has excellent written and verbal communication skills to translate data analysis for non-technical audiences
• Is curious, coachable, reliable and driven for growth

Our ideal candidate will have:

• 1-2+ years of experience in customer-facing roles, such as solutions engineering, sales engineering, customer success, or consulting
• Prior experience in a data analytics, data science, business analyst or similar role
• Past experience working in financial services and/or fintech ecosystem is a plus

About Us:

At Enigma, we’re building the single, most reliable source of data on businesses to power the future of financial services. By engineering better data from hundreds of public and third-party sources, we aim to tell the complete story of every business, so that companies of every size can access the financial services they need to grow and thrive. Our core values – generosity, curiosity, ingenuity, & drive – guide everything we do, from how we make our most important product decisions to how we work with and support one another on a daily basis. We’re a team of curious, driven individuals with diverse backgrounds and skills, but we’re all passionate about engineering deeper understanding through data—together. If this resonates, we would love to hear from you!

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.