Sales Support & Enablement Coordinator

Job Description

Artsy’s mission is to expand the art market to support more artists and art in the world. Artsy has created the world’s largest two-sided art marketplace, offering more than 1 million works by 100,000 artists from 4,000 leading galleries, fairs, auction houses, and institutions across 190 countries.

The Sales Support & Enablement team is looking for a Sales Support & Enablement Coordinator to join the Revenue Operations business. This is a full-time, temporary (6-month) position.

This team supports prospects, partners and sales teams at Artsy by enabling initiatives that add value and drive revenue.

This individual will spend 70% of their time executing high impact recurring tasks which are directly in line with Artsy’s business goals for gallery partners. The rest of their time will be supporting the sales enablement function, updating key onboarding and training materials for the sales team. This is a unique opportunity to impact Artsy’s revenue goals by managing tasks that drive direct value to our partners and sales teams.

What You’ll Do:

• Manage post-sale tasks for galleries including uploading, editing, publishing artworks in our Content Management Systems
• Oversee weekly tasks and processes to keep accurate gallery listings on Artsy
• Update key partner onboarding and training materials
• Keep accurate and timely documentation of all work
• Collaborate on a regular basis with internal and external clients
• Identify opportunities for improvement and innovation within role through cross-team communication with the Sales, Marketing and Product teams

Who You Are:

• 1+ years experience in project management, post-sales task or process management
• Technologically savvy and ability to multi-task with various tools - for example: Salesforce, Zendesk, Notion, and Google Sheets
• You are detail oriented with a sharp eye for consistency
• You are adept at problem solving
• Ability to work quickly and independently in a fast-paced environment
• Ability to maintain calm and positive under tight and concurrent deadlines

What We Offer:

• Opportunity to reimagine the art industry while working with a talented, diverse, international team.
• Competitive salary and equity
• Flexible time off: our culture or trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
• We are a global hybrid team: most employees work from home several days per week and come into our NYC, London, or Berlin offices flexibly based on team or role needs (in-person recommendations, and location will vary by role)
• Private healthcare & benefit options, including: medical, dental, enhanced parental leave, Pension Plan, life assurance, Employee Assistance Programme featuring free mental health support, physio, and more
• Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
• Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more

Artsy Values

Artsy has five core values that will inform your experience at Artsy.

For the Love of Art: We have relentless curiosity, empathy, and passion for collectors, artists, and the art market. We are here to make the art world more fair and welcoming.

Own Our Outcomes: We are all individual owners of Artsy’s shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.

Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us.

Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.

Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.