Customer Service Associate

Job Description

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Job Description

To provide support to customers in processing orders, handle queries and other general customer service support via phone, e-mails and/or any ERP systems.

• Processing, releasing orders & inquiries
• Order Management/ Tracking Inquiry
• Handling calls and emails for Price and Availability
• Resolving complaints and issues

Qualifications

• Working practice: Strong attention to details and accuracy. Good interpersonal skills & ability to work with diverse environment
• Experience: 1 year of customer service associate experience. Basic knowledge in SAP system is a plus. Previous experience with Australian customer service account is an advantage. Basic to advance MS application skills (Excel, Word, Outlook)
• Languages: Excellent English communication skills both oral and written
• Schedule: Day shift
• Amenable to work onsite
• Willing to work asap

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted.