Merchandise Operations Supervisor, Product Operations

Job Description

Company Overview Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem. The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs. As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience. Manages and trains designated Merchandise Operations team (Apparel or Jerseys). Maintains product item creation calendar dates, which outlines all key tasks through the product line development process, for FB item configuration. Coordinates and balances priorities within designated product team to meet calendar timelines. Manage operational aspects of product creation in PLM application through ERP system and beyond to include structure, attribution, and data integrity.

Responsibilities

• Manage operational aspects of product creation within Fanatics systems (PLM application through ERP system) and beyond to include structure, attribution, function, process and integrity.
• Acts as the subject matter expert, training resource and day to day operational leader for the Merchandise Operations team, troubleshooting item coding issues.
• Creates and maintains library for training documents and training support.
• Leads and conducts internal system/process audits, which may include available inventory, month end, sku counts, monthly data audits.
• Reporting - Collect, analyze product data for accuracy and life.

Requirements

• Bachelors or Associates degree in Supply Chain or Merchandising Operations related field, or the equivalent combination of education, training, or work experience that equals 4-6+ years of experience in apparel manufacturing, Licensing or Sports related experience
• 2-5 years of experience in the supply chain discipline with strong junior leadership skills
• Accurately estimate completion of deliverables and a passion for simplified design.
• Advanced skill level in MS Excel, Word, PowerPoint, Outlook, data warehouses and database management
• Ability to meet deadlines, prioritize workload, adapt to change, and maintain composure under pressure.
• Ability to work in a fast pace and dynamic environment
• Proven manager of people, timelines, and process with ability to identify, acquire, and grow talent as well as motivate, mentor, and develop high performing teams
• Exceptional interpersonal and communication skills – visual, written, and verbal
• Ability to network, gain trust with co-workers, open to new ideas, work with multiple personalities and competing agendas, and can deliver a decision in a professional manner
• Project management and problem solving - identify and resolve problems in a creative, collaborative, and timely manner with a view of the big picture and making difficult decisions
• Well versed with PLM-PDM processes and concepts a plus.
• Production, test, training system experience
• High level of leadership & management skills including strategic thinking, communication, problem solving, negotiation, people development, and process management.
• Sports fan a plus

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices. NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Apply for this job