Director, Product Management - Developer Platform

Job Description

Director, Product Management - Developer Platform
Product & Program Management | Seattle, WA
Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
The team Our Product & Program Management teams work on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.
This position
As the Director, Product Management - Developer Platform, you will lead the efforts to develop the roadmap, vision, and priorities for DocuSign’s Developer and Apps Platform, which includes the experience by which external partners build custom integrations with DocuSign. As a champion of developers and customers alike, you will drive measurable impact by enabling a thriving ecosystem of tools and services connected to our Agreement Cloud. Using qualitative and quantitative insights, you will define and deliver innovative developer-facing products, including tools, SDKs, and APIs, along with mechanisms for third-party partners to distribute and monetize their integrations. You will also define the life cycle and experience for customers to find and manage integrations within their organizations.

You will manage a team of highly motivated individuals and support their continued career growth. You will champion a product management culture that focuses on delivering impact, data-driven decision making and fast yet diligent execution.

Product Managers at DocuSign are the CEOs of their product and ship features that make our customers successful. PMs work cross-functionally with customers, Sales, Marketing, Engineering, UX, Support, etc. to define product vision, gather requirements, execute on the feature and drive product launches.

This position is a people manager role reporting to the Director of Product Management and is designated Flex.

Responsibilities

• Lead the strategy and roadmap for the DocuSign developer platform
• Attract, manage, and develop a talented, diverse, equitable and inclusive team of product managers
• Apply your understanding of developer and business audiences to drive a rich and thriving ecosystem of partner-built integrations, as well as customer adoption of those solutions
• Understand market and customer needs by closely working with Partners, Customers, User Research, Data Science, and Marketing
• Define and continuously monitor, measure and report on key business and customer metrics
• Prioritize opportunities, define requirements and execute cross-functionally (Engineering, Design, Data Science, User Research, etc.) to take features from concept to launch
• Collaborate with Engineering, Marketing, Pricing, Legal, UX, and other cross-functional teams

Basic qualifications

• 12+ years of experience in Product Management
• 3+ years of experience hiring, managing, and developing product managers
• Experience in building technical products, such as cloud services and APIs
• Bachelor’s degree

Preferred qualifications

• Proven track record of innovation and scaling existing products
• Excellent written and verbal communication, including experience presenting to senior executive audiences
• Experience building developer-facing products, such as APIs/SDKs, and/or two-sided B2B marketplaces
• Master’s degree

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected].

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