Job Details
Location:
Lancaster, Dallas County, Texas, 75146, USA
Posted:
Jun 16, 2022
Job Description
About the Role The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises of quality and authenticity to suppliers and buyers. As a
Pricing & Authentication Specialist , you will be based in a thredUP distribution center and will report to Product Ops Leadership. In this role, you will leverage your extensive knowledge of brands to verify the authenticity and pricing of our high end, low risk & high risk secondhand inventory. In addition you will be a valuable stakeholder in driving product accuracy and descriptions within our operation. There will be project management on how we better deliver and describe product to our customers. You will thrive in this position if you are extremely detail-oriented, can work independently and exercise your best judgment, and are passionate about fashion and retail trends.
Responsibilities
- Provide pricing and authentication expertise for clothing, handbags and accessories of all levels. Become the subject matter expert in authentication for all of your peers and managers.
- Create new brands and assign appropriate tiers based on your expertise.
- Help determine what items do and do not need to be authenticated and identify which brands pose counterfeit risk.
- Understand the competitive retail environment and proactively research market data and fashion trends to establish the value of new and existing brands and categories.
- Regularly monitor, audit and update the internal pricing tables of a broad range of retailers
- Partner with Product Ops Manager to provide feedback and recommendations on SOPs, cadence of authentication training and influence pricing strategies.
- Identify and develop training content & train others on the basics of authentication and pricing.
- Drive LUXE program as needed.
- Support the customer service team on resolving authenticity and pricing related inquiries. Work cross functionally with the marketing team to execute plans with influencer campaigns, leading the project with your deep knowledge of the brands
- Project manage initiatives as it relates to product within the operation
Requirements
- Extensive knowledge of brands, fashion trends, garment construction, apparel quality and brand standards (experience with secondhand is a plus!)Strong knowledge of authentication across a vast scope of brands and categories.
- Ability to exercise independent judgment and discretion and lead authentication processes with minimal supervision
- Ability to keep business and vendor information confidential
- Ability to work cross functionally with other teams
- Creativity and willingness to optimize processes
- Located near Lancaster, TX - about 15 miles from downtown Dallas
What We Offer: - Employee stock purchase plan - Medical, dental, vision, 401k, life and disability insurance offered - We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth - Voted “50 Most Innovative Companies of 2020” - RaaS - Finalist in Fast Company’s World Changing Ideas Awards 2021 - 2021 FORTUNE
Change the World Finalist
We believe diversity, inclusion and belonging is key for our team. At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. We are proud to say thredUP is an equal opportunity employer.
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