Software Engineer, Email Platform

Job Description

See yourself at Twilio

Join the team as our next Staff Software Engineer - Email Platform.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to design, build and manage the software systems that provision and automate the systems in our Private Data centers. This is a hands-on role, which includes supporting the operation and expansion of our US and EU facilities. These private cloud facilities are central to the Twilio Multi-cloud strategy. Our mission is to provide every Twilio engineer with the tools they need to quickly build reliable, scalable, and secure products.

Responsibilities

In this role, you’ll:

• Develop world class infrastructure management automation systems and APIs
• Operate and Manage infrastructure in Twilio Data Centers across the US and EU.
• Identify and build software tools to optimize customers use of our platform
• Utilize software development best practices while striving for operational excellence

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Proficiency with one or more programming languages. Golang and/or Ruby are preferred.
• Deep familiarity with Linux (CentOS/RHEL preferred), bash scripting, service configuration and management.
• An understanding of computer science fundamentals and practical experience developing distributed systems.
• Experience providing infrastructure as a service using configuration management tools such as Chef, Puppet, Ansible, Terraform, CFEngine, etc.
• A passion for automation and DevOps--blending operational excellence with development best practices.
• Past development projects involving backend databases or interacting with other systems via API.

Desired:

• Experience creating declarative APIs to manage physical infrastructure in a hybrid cloud environment.
• Experience in provisioning and working with large scale data center deployments.
• Familiarity with bare metal provisioning and virtualization technologies.
• Experience with troubleshooting tools at OS level (strace, tcpdump, etc)

Location

This role will be a r emote role in Colorado or in Mountain, Central and Eastern time zones.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions .

Colorado applicants:

• The estimated pay range for this role, based in Colorado, is $160,080 - $220,110.
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] .