SMB Revenue Strategy & Operations Lead

Job Description

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 275,000 neighborhoods across 11 cou ntries.

As the SMB Revenue Strategy & Operations Lead at Nextdoor, you’ll partner with the SMB leadership team to identify strategic priorities and opportunities for future growth and efficiencies. You deeply understand our customer journey and needs, industry/competitor trends. You’ll scope and size strategic growth opportunities and business models, and build alignment cross-functionally on the key investment areas. You’ll also play a key role leading the team operations - tracking progress against strategic and operational initiatives, understanding revenue performance and key drivers, and establishing key principles and frameworks to guide strategic decisions.

If you want the challenge of fast-paced growth, the satisfaction of seeing your insights and business strategy come to life, and the pride in helping grow a world-class SMB experience, this is the place for you.

Your responsibilities will include:

• Partner with cross-functional teams to develop SMB GTM and business strategies (e.g., multi-year SMB Revenue team plan, monetization strategy, international expansion strategy, and go-to-market channel expansion and business case development)
• Develop strategic perspectives on our core SMB competitors and industry trends to predict what’s coming ahead, reviewing market research, consulting with experts, leading immersions
• Lead SMB go-to-market teams through business planning in partnership with Finance, track ongoing execution of priority GTM initiatives, orchestrate GTM business reviews
• Lead strategic analyses and develop insights to manage and grow the business (e.g., define key business metrics, perform in-depth analysis or market analysis to answer important questions on business trends and performance)

• 8+ years of demonstrated experience in management consulting, strategic planning, revenue strategy and/or business operations
• 5+ years experience in the digital marketing ecosystem and familiarity with digital advertising platforms
• You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, capable of working in a structured manner to thrive in ambiguity
• Passion for building a new business from the ground-up
• Incredible focus on the customer
• Excellent communication and interpersonal skills
• Experience manipulating complex and large data sets

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.