Business Operations Manager

Job Description

The Company:

Streamlabs (at Logitech) is a cutting-edge, high-growth technology company providing a suite of software solutions that enables live streamers to engage with viewers, monetize their broadcasts, and grow their channels across several platforms such as Twitch, Facebook Live, YouTube Live, and TikTok. Previously backed by Sequoia Capital, Streamlabs was acquired by Logitech in 2019 to further support the Company’s focus on fueling the creator economy by building essential products for creators. The Company is well-positioned for future growth and is on a mission to add a self-motivated Business Operations Associate/Senior Associate with a can-do attitude and eagerness to support cross-functional efforts across the team.

At Streamlabs, we are a remote-first Company, and being a key champion of our stellar team culture is crucial to success. In this role you will do everything in your power to support our team/business needs as well as foster a culture that you are proud of by working with all functional leads.

The Role:

We are looking to hire a Business Operations Associate/Senior Associate who will support our business growth across multiple initiatives. In this role, you will work closely with the Head of Operations to establish operational rigor and infrastructure (e.g., maturing existing or new functions/workstreams), support day-to-day blockers/challenges across teams, and build solutions to problems that have not yet been tackled.

You are a self-starter, and independent thinker with exceptional analytical skills and do not shy away from rolling up your sleeves or from building thoughtful solutions to problems that have not yet been tackled - nor are you above performing some of the more mundane/administrative tasks as needed (this is a part of every job). You recognize where end-to-end processes can be improved and take the initiative to improve them.

Your Contribution:

• Find opportunities to improve the business and execute on them by partnering with business owners across functions to work on strategic projects
• Build operational rigor and processes to ensure we sustainably deliver results and achieve business KPIs and targets
• Develop and maintain relationships with cross-functional stakeholders to jointly develop solutions to complex business problems
• Support development of material for All Hands and quarterly growth/look-back Parent company discussions; this will require strong presentation skills and some familiarity with financial models/concepts
• Should the team acquire target companies through M&A, support ongoing post-integration work as needed
• Support team culture/engagement events including team games, demo days, lightning talks, AMAs, learning and feedback sessions, etc.

Key Qualifications:

• 4+ years of experience in consulting, finance, or business operations
• Adept at building relationships with people across all levels and many functions
• High level of ownership and experience driving cross-functional initiatives in an autonomous and empowered atmosphere
• Effective communication skills, including defining complex concepts and communicating them back to team in a simplified manner
• Strong presentation and modeling skills
• Not above doing some administrative tasks - particularly as it relates to our strong culture - such as onboarding or sending gifts to team members, managing team feedback/surveys and action items, office re-openings, etc.

More About Our Company & Culture:

We believe in meaningful work and meaningful relationships. Central to our culture is deep empathy for our teammates. We do team-wide hackathons and fly the entire team from across the globe to one location to build new ideas together and talk strategy. We strive for complete transparency within the company with a weekly All Hands that covers everything (that is also the only standing meeting we have as a team - we are generally an anti-meeting culture as we believe this kills productivity). We do learning talks, game nights, product demos, AMAs, and much more. We support remote work, especially during these times.