Operations Business Analyst

Job Description

Operations Business Analyst

What We Do

Uptake is the premier Industrial AI company, providing a predictive analytics SaaS platform that empowers major industry leaders to optimize performance, reduce asset failures, and enhance safety. At Uptake, we combine our strengths — machine learning, analytics, data visualization, and software development — with the expertise of our industrial partners. The result is an enormous savings in development time and resources for Uptake’s partners and a proven industrial-grade software platform that delivers value to partners and their end customers.

What You Will Do

A Business Analyst is responsible for ensuring all work efforts have clear requirements allowing the IT Operations team to evaluate and implement appropriate solutions. The Business Analyst thrives as both an individual contributor and in collaborative settings by defining the vision and process for an implementation so that the technical team can execute.

Responsibilities:

• Write user stories and develop acceptance criteria
• Prepare team backlogs, groom stories with the team, and plan upcoming sprints
• Create, test, and accept user stories to ensure they satisfy acceptance criteria and business requirement
• Lead stakeholder working team meetings to document customer requirements and ensure delivered solutions meet expectations
• Work closely with business stakeholders to implement user stories and resolve issues
• Help manage and prioritize stakeholder feedback
• Articulate value and prioritization rationale across the organization
• Document and track dependencies and bugs requiring enablement or tooling

Skills:

• Bachelor's Degree in Economics, Business, Computer Science, or similar.
• Minimum of 2 years of business analysis/project management or similar experience at a technology/IT company
• Experience working with Agile methodology and using Atlassian (Jira and Confluence) technologies
• Execution oriented, comfortable working in a fast-paced, loosely structured environment
• Strong analytical, problem solving, communication, and project management skills
• Ability to make real-time autonomous decisions when conditions change, based on understanding of the user context, business objectives, and client needs
• Uptake welcomes and encourages applications from all individuals, without regard to any prohibited ground of discrimination, including from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process

Why work here

Uptake is a values-driven organization, and we are excited about what we do! We’re flexible, honest, hardworking, and collaborative. As a team, we bring our diverse backgrounds, beliefs, and experiences together to solve tough, important problems. We support and challenge one another to bring out the best in each of us, and we have fun along the way. We are proud to have been named as a Best Large Company to work for in Chicago on Built In Chicago’s Best Places to Work list in 2022 as well as #6 on the tenth annual Crain’s Chicago Business Most Innovative Companies List .

We offer generous benefits including health, dental, vision, parental leave, 401K match, unlimited PTO, and an annual stipend for continuing education, to name a few. Uptake's benefits foster the work-life balance that we know is essential to building a collaborative and authentic culture, and to the impact that we make on our customers day in and day out. We are also proud to be recognized by Purpose Jobs for Best Benefits at a Mid-Size Tech Company in 2022. Learn more at https://www.uptake.com/careers .

Uptake welcomes and encourages applications from all individuals, without regard to any prohibited ground of discrimination, including from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.