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Business Insights Analyst

XO Group

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Job Details

Location: London, Greater London, England, SW1A 2DX, United Kingdom Posted: Apr 14, 2022

Job Description

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Business Insights Specialist is responsible for the creation, curation, and transformation of raw data into actionable insights to support the growth of the International business. The Business Insights Specialist will sit within the Strategy and Business Operations team and support the identification and implementation of the organization’s most critical programs and projects as well as support with iterations of existing products, programs, and features with the support of recommendations through strategy.

  • Creation
    • The role will be tasked with gathering data requirements of new and existing solutions to drive improvements in daily operations as well as avenues of future growth.
  • Curation
    • The role will manage regular reporting to support international leadership in making data informed decisions about strategy and tactics.
  • Transformation
    • The role will create, iterate, analyze, and synthesize raw data sets and deliver clarity from complexity.

The Business Insights Specialist will work closely with leadership to help enable the most important decisions for the company through data-informed insight. The ideal candidate must -

  1. Be able to create and manage multiple complex cross-functional data sets
  2. Be able to function in a fast-moving entrepreneurial environment
  3. Be a strategic thinker yet focused on execution and able to roll up his/her sleeves to get things done.
  4. Have high energy and drive and have a proven track record of using data to help deliver exceptional results.

Our mission is to help couples around the world navigate and enjoy life’s biggest moments together. In this role you will work with stakeholders from multiple teams, departments and areas of focus to help all sides of our marketplace (our vendors, couples and teams) successfully deliver on our mission in a well-organized & data informed manner.

RESPONSIBILITIES:

  • Work with cross-functional teams to gather and prioritize data requirements, develop & understand process, and system dependencies as well as be comfortable with managing data flow (upstream & downstream)
  • Closely collaborate with data users to translate requirements into defined technical needs and determine the impact of a variety of data requests.
  • Collaborate with other Business Analysts in the company to identify and scale best practices for data creation and and reporting management
  • Participate in all stages of a program/project lifecycle - from ideation through project closure and post-implementation analysis.
  • Use data to develop strategic frameworks that ensure the right people have the right insights at the right time to steer decision making.

SUCCESSFUL BUSINESS INSIGHTS SPECIALIST CANDIDATES HAVE:

  • Demonstrated analytical and insights skills and proposing opportunities in a data driven approach
  • Proven track record of problem solving and simplifying complexity
  • Ability to thrive in a fast paced environment and takes ownership of work
  • Highly proficient in using a variety of data analysis and data visualization tools; including, but not limited to Metabase, Qlik, Tableau, Excel, and Google Analytics.
  • BA/BS degree with mathematics, statistics, economics or similar
  • Knowledge & Usage of SQL is a plus
  • Expert ability to meet deadlines, manage costs, impact and influence business outcomes, handle multiple priorities and internal/external stakeholders.
  • Effective stakeholder management and influencer, building relationships at all levels within the organization.

Fluent in English, professional proficiency

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

#LI-PF1

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
  • You Hustle Every Day. You favor urgency and own your outcomes.
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

​​TKWW’s approach to the future of work: At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

About XO Group

XO Group helps people navigate and truly enjoy life’s biggest moments together with its brands The Knot, The Nest, The Bump and GigMasters.

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