TA Operations/Program Manager in Hyderabad, Telangana, India at PayPal

Job Description

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
The TA Operations/Program manager will be responsible to collaborate with a diverse range of stakeholders including TA Leadership, TA Delivery & Ops teams, Hiring managers, employee resource groups, external agencies etc,. to help co-create/develop innovative global TA strategy, Programs & practices and also ensure successful implementation of the same in the APAC region. In order to excel in the role, you must be obsessed about customer centricity, good at developing creative solutions to improve teams’ productivity and lastly be data & result oriented. This is a people manager role based in India and can be located either in Chennai, Bangalore or Hyderabad.

Key Responsibilities:

Strategy Implementation:

Work with the global teams to assess the health of our TA infrastructure, tools, systems, policies & practices from time to time and work on improvement/enhancement measures. Represent the region/country to build in local nuances into the systems as required

Work with multiple stakeholders including Global TA ops, corp IT/systems teams, legal, comp, HRBP teams etc,. to define, refine, implement efficient process flows and systems that enable teams to achieve their hiring goals

Ensure successful implementation of Global roll-outs with regard to Systems, tool, processes etc,. at the region/country level. Drive an effective change management plan and a communications plan during the implementation phase.

Branding, Talent Insights & Communications

Partner closely with the Country TA team, Global & Local Comms teams to co-create a branding strategy. Closely monitor external channels that provide candidate sentiment and feed it into our initiatives and plans

Work with the global TA comms team to effectively manage and action incoming communication requests for the region. Partner closely with regional/country comms to manage & execute at a local level.

Build strong connections with employee resource groups (communities), hiring managers, and overall talent team to gain insights and drive change along with the TA delivery team to hire & build a diverse workforce.

Possesses industry knowledge and ability to leverage tools to research and understand the local market across functions. Ability to adjust strategies based on known factors and advise talent team on best tactics to resolve immediate talent gaps. Work closely with the Global Talent Insights team for the same.

Reporting & Analytics

Develop, manage and standardize global and local TA dashboards that will help track progress against KPIs, measure success, and report on learnings and key outcomes from recruiting programs & initiatives.

Vendor Management

Drive vendor/agency refresher exercise every year for the respective markets. Oversee the vendor empanelment & onboarding process including PO processing and payouts.

TA Enablement

Implement a TA focused knowledge base for the region/country. Upgrade, expand, and continually improve the content.

Re-architect structuring of information on our All Things Talent Acquisition (ATTA) to create 1 intuitive, easy-to-use experience for our TA teams.

Ensure team adoption of enablement content via measurable behavior change.

What you would bring

• 8+ years of experience in program management in an enterprise environment including design, delivery and implementation.
• Ability to track and manage multiple projects and initiatives simultaneously
• Track record of executing in fast-paced environments
• Excellent communication skills, including the ability to effectively facilitate, manage, influence, negotiate, and communicate with cross-functional stakeholders including senior leaders to meet operational performance goals
• High tolerance for ambiguity and complexity, and also efficient with limited resources
• Demonstrated ability to maintain a solid attention to detail, and work with minimal supervision in a fast-paced, highly collaborative environment

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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